By Finn Hyttel on Tuesday, 04 August 2015
Posted in Technical Issues
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Hello,

We have upgraded to Komento ver. 2.0.2 and when we write a comment and want to save we get an error so the comment is not saved.

I have attached a screenshot and hope you will show us the way to get this fixed.

Thank you
...Finn
Hello Finn,

Can you provide us your backend and FTP access so we can have a better look on your issue here?
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Tuesday, 04 August 2015 11:03
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Hi Nik,

Thank you for your reply.

Great that you will take a look at it and hopefully you will be able to fix it.

...Finn
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Tuesday, 04 August 2015 11:48
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Hello Finn,

I've checked your site and seems like the $live_site in configuration.php is not empty. Can you set it as empty value: $live_site='' and see how it goes.
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Tuesday, 04 August 2015 12:16
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Hi Nick,

That didn't help the error is still showing up in Komento when we try to save a comments.
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Tuesday, 04 August 2015 12:49
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Hello Finn,

I've tested on your site by adding a comment and it is saved correctly: http://screencast.com/t/SvdIuSzO . Did missed anything?
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Tuesday, 04 August 2015 17:45
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Hi Nik,

You are right now it is working - it was not working for two hours ago - Spooky

Thank a lot for your support.
...Finn
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Tuesday, 04 August 2015 18:09
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Hello Finn,

You're welcome.
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Tuesday, 04 August 2015 18:59
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