I purchased the Social Bundle, which comes with a template. However, on my Account Dashboard, it is not listed. Since I have paid for it, how do I download it?
3 replies
  • Sylvie replied on Tuesday, June 07 2016, 07:19 PM
    Hi Naomi,

    I'm really sorry for the inconvenience caused, I have already fixed up your account. Would you kindly check and verify it on your apps dashboard via http://stackideas.com/apps/orders please? :)
    Yours Truly,
    Sylvie
  • Renfro Lesley replied on Wednesday, August 03 2016, 12:33 AM
    I am having the same issue as well. Ordered social bundle this morning and I did not get the template.
    J. Renfro Lesley
    Genealogist / Photo Restoration Artist
    https://www.photoancestry.com
  • Sylvie replied on Wednesday, August 03 2016, 10:35 AM
    Hey Renfro,

    I have already responded to your ticket and I believe you can now access to your Wanderers template downloads. :)
    Yours Truly,
    Sylvie
Your time
Stack Ideas time
Support is
Offline
It's weekend!

It is currently a weekend from where we are at. Some answers may already be available on our documentation at http://stackideas.com/docs

Rest assured that we will get back to your posts as soon as the week starts!


Official support hour is:
Monday — Friday. 10:00 am - 7:00 pm
Our timezone:
Kuala Lumpur (GMT +8)