It is currently our zen mode where we get home to rest so that we can come back to work the next day and assist you with your issues.
Official support hours is from 10AM — 7PM Monday to Friday (GMT +8)
1. The action menu layout in the RTL template is not clear for the user
So they don't understand how to edit and delete comments
2. The users ask for add links in addition to the file attachment and Smileys.
It is currently off working hours and most of us aren't around.
Rest assured that we will get back to your issues as soon as the day starts tomorrow!