Response Time
24 — 48 hours
I have three profile types on my EasySocial site. My intent was for ALL people to register as "Registered Users" by default and then allow me to change their type later. I have two other types "Volunteers" and "Employess". I have received feedback from a user that got to a point in the registration process where they were asked "You are currently registering under the profile Registered Users. Switch Profile?",
This has confused them. My intent was for there to only be one profile now that they could switch to during the registration process. I have set Published Status to YES for all three profile types. I have turned All in Registration to NO for both Volunteers and Employees. So, I was surprised to find that users are being asked if they want to Switch Profiles?
I did not want to turn Published Status to NO because I assume that means the profile then goes away?
This has confused them. My intent was for there to only be one profile now that they could switch to during the registration process. I have set Published Status to YES for all three profile types. I have turned All in Registration to NO for both Volunteers and Employees. So, I was surprised to find that users are being asked if they want to Switch Profiles?
I did not want to turn Published Status to NO because I assume that means the profile then goes away?
7 Replies
The replies under this section are restricted to logged in users or users with an active subscription with us
