By Troy T. Hall on Monday, 22 August 2016
Posted in Technical Issues
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When in user manager for ES, and you activate "enabled" the descending/ascending sort does not sort.
Hi Troy,
Are you referring to the "Enabled" column sorting is not working in EasySocial's users page in the backend (refer screenshot)? If yes, I have tested this and it seems to be working.
If you are referring to another issue, perhaps you can better explain in detail with some screenshot about the issue? Thanks.
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Monday, 22 August 2016 12:02
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thats the area yes.. I had several that had padlocks for "enabled" and when you click on the up/down arrow they never moved to the top. Since their status was not "green" at some point it should've shown at the top.
I've since manually sorted through the numerous users to rectify it, but that was not a fun endevor
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Monday, 22 August 2016 22:20
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Hey Troy,
Do you know why those users have 'padlocks' for the "enabled" column?
Also I`ve checked your users page and I do not see any 'padlocks' in the "enabled" column. Am I missing something here? Let us know, thanks.
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Tuesday, 23 August 2016 11:02
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no, I don't know what caused the padlocks.. all were "never signed in" and the reason they are gone is as I stated earlier I deleted those accounts. My assumption is they never completed the two part registration process.
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Wednesday, 24 August 2016 03:05
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Hi Troy,
The padlock icon actually means that the user is pending admin approval before they complete their registration process.
Regarding the sorting issue, unfortunately, the enabled column would not be able to sort pending moderation users. However, you don't need to sort them because you can just head to the 'Pending Approval' users page and it will filter all the pending moderation users. Hope this clarifies your sorting issue.
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Wednesday, 24 August 2016 15:20
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ok, nice to know that.. a bit counter intuitive but thanks
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Wednesday, 24 August 2016 21:30
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You are most welcome Glad that your issues are resolved now.
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Wednesday, 24 August 2016 21:42
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