Upgrade from version 3.9
By Quentin Lotts Y0283632-X on Wednesday, 13 April 2016
Posted in Installation Issues
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Hi,

I'm migrating my site from J!2.5 to 3.x. When I go to upgrade Easyblog I install the new version of the component and then when I go through the install process I've hit a few issues.

If I choose to the recommended option (via network) I enter the API key and the process seems to start however it does not progress beyond 0%.

If I choose the other option, to Installation via Directory, the directory path given is:
/administrator/components/com_easyblog/setup/packages/

however the directory packages does not exist by default. Do I create the directory /packages? And which to I upload, com_easyblog_component_pro_5.0.34_joomla3.0.zip or com_easyblog_launcher_pro_5.0.34_joomla3.0.zip?

Please advise.
Thanks
Hi there,

Yes you can create the directory and upload the com_easyblog_component_pro_5.0.34_joomla3.0.zip in the folder and try to re-install it.
Muhammad Fadhli
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Wednesday, 13 April 2016 19:10
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Thank you. That resolved the issue. I've now been able to install the new version correctly.

I do think though you could add a note in the installation process about creating the package directory to make it more obvious what needs to be done.
Quentin Lotts Y0283632-X
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Wednesday, 13 April 2016 21:02
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

And we will update this into our installation documentation.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Arlex Wong
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Thursday, 14 April 2016 00:07
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