By Thomas on Monday, 29 June 2015
Posted in Technical Issues
Replies 9
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As I was updating a post the "Update Post" button stopped working. I did not change anything on my site to cause this. I was posting/updating with no issues and suddenly I have this issue. I tried updating my post multiple times with no resolve. I tried adding a new post also and cannot "post" new posts. I get the animated circle... and wait... and wait... and wait...???

Please help.
Hello Thomas,

I am sorry for the delay of this reply.

Would it be possible for you to provide us with your Joomla backend and FTP access so we can check on the issue directly? Please advise.
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Monday, 29 June 2015 11:09
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Here are the details as requested. I am still having the same issue. With each post I am able to Update some of my content... and the Update Post function will work... but I can never post ALL of my content within a post. Sometimes my post will not update when adding a picture, sometimes it will not update when adding audio, sometimes it will not update when adding text...???? This is extremely frustrating.
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Wednesday, 01 July 2015 05:41
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...also I am having trouble Saving a New Template.... the "Save Template" button does not work!!!!!!!!!!!!!
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Wednesday, 01 July 2015 05:59
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Hello Thomas,

I am sorry for the delay of this reply.

It seems like you are using older version of easyblog 5 (5.0.8). Can I have the permission to update your easyblog to the latest version (version 5.0.13) so that we can eliminate any potential issue that we might have fixed in the past 2 weeks?

Please advise.
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Wednesday, 01 July 2015 14:39
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Ezrul,

You have my permission to update easyblog to the latest version 5.0.13. Thank you in advance for all of your time and assistance.

Thomas
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Wednesday, 01 July 2015 15:21
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I am having the same problem mentioned in this post.

I made a fresh installation of Joomla and EasyBlog. And still I can't edit the original post, it just wont update. If I try making a new Post and write it it works but when I post it and try to edit it again it wont work. It just does not update the Post.

Kind Regards
Jean-Marc
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Wednesday, 01 July 2015 15:44
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Hi Jean-Marc,

Regarding your issue, can you create another thread and provide us your Joomla backend admin access and your FTP account so that we can take a look at your issue?

Please advise.
Sam
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Wednesday, 01 July 2015 16:56
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Hi Sam,

and sorry Ezrul for hijacking your post here. Made a new one here ---> Link to my Issue
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Wednesday, 01 July 2015 18:19
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Hi Thomas,

I am sorry for the late reply.

I have tried to change the js mode: Settings > System > System Environment = Development in your site but I'm hitting this: You are not authorised to view this resource. Can you try change it to development and test the update post button again and see if this issue is still persist.

Please update us back on this issue.
Please advise.
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Thursday, 02 July 2015 12:31
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