By Nep Websites on Wednesday, 04 May 2016
Posted in General Issues
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I updated Easyblog and it broke the css for the easyblog dashboard. It also broke my menu item (News), but not the module. I've tried to reinstall via website and manually but it's not working.

I can not post a blog either.

I have not tried to uninstall yet, was hoping not to have to do that.

Any ideas?
Based on what I am seeing from your screen shot here, it looks like there are errors generated on the page but the only way for me to know what went wrong is to look at the error message. Perhaps you might want to turn on error reporting and get the errors that are generated on the page.

Alternatively, try to view the source of the page (sometimes error codes could be hidden in the HTML)
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Wednesday, 04 May 2016 11:14
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Hi Mark -

I don't see any errors on the two pages that wont load. I'll try and see if I can find something on the cpanel tomro.

- Lisa
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Wednesday, 04 May 2016 12:32
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Thanks for the heads up.Kindly get back to us if the issue still persist on your site and we will assist you accordingly.
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Wednesday, 04 May 2016 13:11
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Hello -

I'm still having issues on 3 sites (we have ~ 120). I've tried to uninstall EB and re-install it and I'm still getting the broken css on the news menu link.

Please see website http://santacruzpoa.com/ click on news menu item to see my issue. I have a latest blogs module on the homepage ( ~ 1/2 way down) that seems to still be working.

On the backend you can't post a new blog either it breaks the css there too.

Backend access:
http://santacruzpoa.com/administrator?coffee
Easyblog/IqH33X6n

FTP
ebtemp@santacruzpoa.com / t9borC5H?IT#

Thanks for your help!

Lisa
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Thursday, 05 May 2016 07:29
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Hey there,

The problem is actually because you are using an older version of EasyDiscuss and you configured EasyBlog to use the avatars from EasyDiscuss. The latest version of EasyBlog works with the latest version of EasyDiscuss and I would suggest that you update your EasyDiscuss to the latest version.
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Thursday, 05 May 2016 13:42
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Hi there,

I am sorry for the inconvenience caused. Can I have a permission to upgrade your EasyDiscuss to the latest version ?
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Thursday, 05 May 2016 13:45
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Thanks...I updated EasyDiscuss on all the 3 sites and it fixed the issue.
Very strange though as we have about 25 other sites with both EasyBlog and EasyDiscuss and they did not break.
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Friday, 06 May 2016 01:25
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You are most welcome. Honestly say,we cannot simply guess why this issue did not hit on the others site as the the settings/configuration might be different .
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Friday, 06 May 2016 10:29
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