By John McHugh Dennis on Saturday, 23 July 2016
Posted in General
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When I try to install the updated nothing happens.
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like I install other module/plugin/extension, also facing same problem.

Try edit this file JoomlaFolder/configuration.php


public live_site = "http://yourdomain.com";

//Change to
public live_site = "";



And try install again and see how it goes.

If still unable to install, can you provide us with your FTP access so we can better have a look?

By the way, in the future you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies.
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Saturday, 23 July 2016 18:21
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I still am unable to upgrade. I have activated your ftp.
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Sunday, 24 July 2016 03:57
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like you provided that Joomla backend and FTP access is not working for me.

When I tried to access your Joomla backend :

Warning

Login denied! Your account has either been blocked or you have not activated it yet.


When I tried to access your FTP server :

Command: PASS **********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

Please advise.
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Sunday, 24 July 2016 14:03
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