here i had mentioned site details, you can access com_easyblog component at backend.

For FTP details: do you really want FTP details and
if Yes ! than which folders you need to access on FTP ?

Hello Curtis,

I have checked your site and it seems like someone has actually added these codes on the site, http://screen.stackideas.com/2015-03-28_1708.png

I have no idea where it is coming from and I need the ftp access to the entire site to look for these codes. These codes are not generated anywhere from EasyBlog

i had checked again by removing this code (that you mentioned in image), still it shows same parse error at backend
here i had mentioned FTP details.

Hello Curtis,

I am really sorry for the delay of this reply as it is a weekend for us here. I have just checked your site and the codes are still there. Where is these codes placed? http://screen.stackideas.com/2015-03-29_1301.png

actually i had temporary commented that code to check,
code is placed at front end side,
for file location please check "Optional Information:" under "Site Details" tab

Hi Curtis,

I am sorry as I tried to access your FTP it give me Server said: Login authentication failed

By the way, can you provide us with full access to your site so that we can rectify this issue much quicker.

Please advise.

hello,
i had given full access for admin side
and for ftp issue : i had checked, it is working fine

you can replace server with ip address (Please check details in site details-> optional info)
and using this FTP details you can have full access to live site.

hello,
have you disabled any plugin ?, e.g. BT Social Connect - System / BT Social Connect - User

Hello Curtis,

I am sorry as I disabled those plugins in order for the further debug on the issue. I've turned it back on now. By the way we are still investigating on the issue. We will get back to you as soon as possible

ok No Problem. Thank you for your reply.

hello there,
It is urgent to solve this issue. Can you please do it faster ?

Hello Curtis,

I am sorry for the delay of this reply.

We've search high and low for the possible cause of this issue but we couldn't find it. Perhaps there was a issue with the version of easyblog on your site right now which is an old version. Perhaps it is possible for you to permit us to update your easyblog version with the latest one and see if the problem solve afterwards? Just in case you've perform some sort of core modification of your easyblog component, please perform a backup of your site so that any modification change will not lost after the update.

I am sorry for the inconvenience caused.

hello,
we have dev site and same version of easyblog is working. Update easyblog on live site is difficult as there are number of modifications.
For Access details of dev site please refer to "Site Details"

Hello Curtis,

When I remove the additional code from your controller.php file http://screen.stackideas.com/2015-04-02_1647.png , the upload is working fine afterwards. Check my screenshot here, http://screen.stackideas.com/2015-04-02_1646.png

May I know what is that code for? The code is causing the ajax to stop at the end of the process after the photo uploaded to your server, thus returning the error. I've temporarily remove the code and create a backup of your customization (controller.php_bak).

yes it working fine now. Thank you very much.
Actually this code added for redirection purpose, bcz sometime view is get blank in url.

Thanks for updating Curtis, glad that your issues are resolved now