Twitter AutoPosting - Receiving 2 error messages
By Rob on Monday, 29 September 2014
Posted in General Issues
Replies 17
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Hello,

My website was not auto-posting so I went into the backend of my website to revoke my twitter access. When I tried to sign back into Twitter to have auto-posting start again I received the messages below:

Site application key is not configured correctly

Layout twitter_step0 not found

Now I checked my server time and it is synced up correctly. I created a new Twitter access token. I uninstalled and reinstalled EasyBlog but still the same messages when I try to login into Twitter. It has been working fine for weeks and just started to receive the messages today.

Could you take a look and let me know what you find. Thanks.

Regards,
Rob
Hello Rob,

I've tried to access your admin side but I got this: http://screencast.com/t/DCabn80EoE . And also, may I have you Twitter access as well so we can check the issue and set this up for you. Please advise.
Nik Faris
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Monday, 29 September 2014 10:23
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Hello,

My apologies as I have implemented a new security system and it seems to be blocking your IP. Could you let me know what the IP is you are coming from and I also included my Twitter info.

Regards,
Rob
Rob
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Monday, 29 September 2014 11:38
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I got your IP I will add it to the whitelist 175.xxx.xxx.xx
Rob
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Monday, 29 September 2014 11:39
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Hello Rob,

I am sorry but still we can't access your backend. You are a spammer, hacker or an otherwise bad person. Go away we do not accept your molecular form here. Can you add our IP in white list: 175.143.148.84 .

Please be advise.
Thanks.
Yasser Ibrahim
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Monday, 29 September 2014 12:00
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My apologies again. I had added that IP to the whitelist. Thank you again for your time.
Rob
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Monday, 29 September 2014 20:44
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Hello Rob,

I am really sorry but we still can't access your backend site. Currently we are redirected back to homepage.
Here is the solution:
Twitter
Please check these setting in your Twitter apps.
1. Read and Write access - You need to select this.
2. Callback URL - You need to enter your site's URL there.
Once you have re-configured the app, head on to the autoposting and try this again. I am sorry for the inconvenience caused, and please give this a try and see if this resolved your issue. If not, please provide us access so that we can assist you on this issue, because we need to debug your site to find the root issue.

Please be advise.
Thanks.
Yasser Ibrahim
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Monday, 29 September 2014 23:28
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Yes I have all those settings in Twitter enabled. I even created a new token and still the same message. I have added your other IP to the whitelist since I noticed 2 different IPs from Malaysia (could you try one more time please)
Rob
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Monday, 29 September 2014 23:40
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Hello Rob,

I am sorry but please, could you temporarily disable all security tools so that we can login and debug your site? Sometimes some of us are working from home and our ip address is different. The office ip address is also dynamic and it makes debugging so much harder.

Anyway, please add my ip address 202.188.25.135 to the allowed list as I am unable to access the /administrator/
Mark
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Tuesday, 30 September 2014 01:22
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My sincere apologies. Mark I added you - hope it works.
Rob
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Tuesday, 30 September 2014 02:07
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Could it also be Twitter? I was checking the user stream and it looks like they are having issues.
Rob
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Tuesday, 30 September 2014 06:41
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Hello Rob,

Looks like there's probably some issues retrieving the access tokens from Twitter and I am not really sure why. Looking at their timeline, it does seem like there's some kind of outage but it has already been resolved. Is it possible for you to pass us the FTP access?
Mark
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Tuesday, 30 September 2014 10:34
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Hello Mark,

Thank you for staying with me on this. I could not figure this out. I did everything possible. Info attached.

Kind Regards,
Rob
Rob
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Tuesday, 30 September 2014 11:51
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See other info. I also have a SSH key so I don't know if you will be able to access. Use sftp:// and the IP I supplied you with.
Rob
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Tuesday, 30 September 2014 11:53
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Hey Mark,

It just started working. Did you do anything or did the Twitter issues clear up? Thanks anyway for staying with me on this and have a great week!

Best regards,
Rob
Rob
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Tuesday, 30 September 2014 12:14
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Hello Rob,

Hm, nope I didn't actually do anything on the site actually. Perhaps there was still some glitches on Twitter earlier?
Mark
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Tuesday, 30 September 2014 17:48
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Hello Mark and thank you for the reply.

It may have been a Twitter glitch. I am still seeing the service disruptions on their API but I am not quite certain what caused the error that I first reported.

When I tried to sign in with Facebook or LinkedIn I got that same message also.

Thanks for your time - I know you are quite busy.

Regards,
Rob
Rob
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Tuesday, 30 September 2014 22:36
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Thanks for updating Rob, let me know if this problem occurs again.
Mark
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Tuesday, 30 September 2014 23:09
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