Twice EB extended instead of ES and EB
By Luc Le Lievre on Thursday, 03 September 2015
Posted in Post Sales
Replies 3
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Hi folks,

I just extended my subscriptions for ES and EB via PayPal.
While I once selected ES and once EB, EB was extended twice.
May I ask if you can review this please and assign one renewal to EB and one renewal to ES, please.

Please let me know if you require any confirmation numbers or so from the payment.

Thank you for your support and understanding.

Regards,
Luc
Hey Luc,

Your ES renewal has been fixed. Please check at your dashboard again.
Hope this helps! Have a nice day
Shiyi
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Thursday, 03 September 2015 12:32
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Shiyi,
Thanks, seems to be ok now.

Regards,
Luc
Luc Le Lievre
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Thursday, 03 September 2015 14:40
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Hello,

You are most welcome. Glad to hear your issue now resolved.
Have a nice day!
Sam
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Thursday, 03 September 2015 15:50
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