By Ignacio on Wednesday, 17 September 2014
Posted in General Issues
Replies 7
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Views 662
Votes 0
Hello,

After updating to 3.9.18613 when I publish a blog the <> are disappearing.

For example:

I post: Hello!

It is saved as: pHello!/p

To reproduce, just write a new blog using: http://laiyla.org/index.php/mis-blogs/dashboard/write#write-entry

I've tried changing editors with no difference.

Thank you for your input!
*site credentials included
Hello Ignacio,

Sorry for late reply to this,
Regarding this issues, it's actually because your hosting provider has magic_quotes_gpc enabled on your site. Joomla 3.x requires that magic_quotes_gpc to be disabled as stated in their requirements at http://www.joomla.org/technical-requirements.html . You need to contact your hosting provider to have this option disabled (Frontend and backend magic_quotes_gpc ).
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Thursday, 18 September 2014 02:20
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Hello,

Thanks for your response.

magic_quotes_gpc are OFF

I've isolated the problem to the cometchat plugin.

I updated cometchat to the newest version and when i enable the plugin the <> disappear from the blog post as it is published.

Do you have any input on this problem.?

thank you
*site credentials in first post.
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Thursday, 18 September 2014 14:23
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Hello Ignacio,

Sorry for late reply to this,
I have tried to access in your Joomla backend, but i hitting this warning message now.

Warning
Username and password do not match or you do not have an account yet.

Please advise.
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Friday, 19 September 2014 08:39
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I'm sorry.

Don't know why.

I've reseted the password.
The details are included in this post.

Thank you!
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Friday, 19 September 2014 09:06
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Hello Ignacio,

Sorry for late reply to this, I have checked in your site, it seems like disable that plugin it will work fine as you mentioned that, did you consult this with the plugin "CometChat" provider and see how it goes?
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Friday, 19 September 2014 15:08
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Thanks for the support... I've contacted Cometchat.

I'll let you know if we get to the bottom of this.

Have a good day.

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Sunday, 21 September 2014 01:28
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hello Ignacio ,

I am really sorry for the delay of this reply as it is a weekend for us here.
You're welcome, okay, keep us updated then.
Have a nice weekend.
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Sunday, 21 September 2014 11:34
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