Hello Larry,

Can you provide us with backend access and ftp access as well so that we can check on this issue? I cannot replicate this issue with our local. We need this access in order to debug and apply the fix in your site.

Please be advise.
Thanks.

sure thing

Hello Larry,

I have checked your site and they are actually subscribed. You just need to click on the filter to filter the subscription type to category as you can see here, http://screencast.com/t/2xTISCXxeOpb

Hi there

I did a great deal of testing yesterday and I am aware of the filter. What I found is that if you subscribe via the subscribe to this blog, you are infact not getting subscribed and no email notifications go out. If you subscribe via subscribe to this category, you are getting notifications.

I had some clients being it to my attention that they clicked the full blog subscription when the site launched, but they never receive notifications of articles in the blog. Yesterday, i had them subscribe to a category and the notifications started coming.

Hello Larry,

Hm, it actually doesn't matter if the user subscribed to the site wide blog or the category. If you have created a new blog post in a category, EasyBlog will notify subscribers from both the category and site as well. However, it would not send duplicates as it will ensure that all emails are unique before dispatching them.

Mark, I think it does. I did extensive testing. I had people who were not subscribed at all, use the subscribe to this blog button and they never showed up in the subscription area. When they used subscribe to this blog, they did. I have a long list of people who said they used the subscribe to this blog that do not show up and have not been getting email notification when something new was published. Something is not working correctly.

Hello Larry,

I have created a new blog post and set the privacy to "viewable by all users" and I seem to be getting the notifications here. However, I did notice that the blog post is set to "Viewable by registered members" by default and this could be one of the reasons why no notifications are being dispatched.

you had previously sent me the code change to get notifications when all are set to registered only which works fine. I think I found a setting this morning that I changed. I will see what happens.. thanks

Sure, let me know how that goes Larry By the way, would you want to give EasySocial a try?

Will do. thanks. Easysocial doesn't really fit into the scope of my client site, but thank you

No problem at all Larry