By Bill Leal on Wednesday, 21 January 2015
Posted in Technical Issues
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I have EasyDiscuss 3.2.9599. I don't see how to subscribe to a particular post. Does something need to be enabled in the backend?

Thanks, Bill
Hello Bill,

I've fixed the unsubscribe for you. Can you please verify this? Because I can't login to your site. I get the same error as mentioned by Mark.
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Sunday, 01 February 2015 00:35
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Hello Bill,

You have to turn this option on: http://screen.stackideas.com/2015-01-21_1013.png in Backend>Easydiscuss>Settings>General>Subscription and you will see the subscribe icon here: http://screen.stackideas.com/2015-01-21_1012.png
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Wednesday, 21 January 2015 10:14
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Thanks. It's already turned on. I don't see any icon for subscribing to an individual post. See https://samraksh.com/support/forum/report-bug-data-collection-app-note-for-radar, for instance.
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Wednesday, 21 January 2015 10:21
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Hello Bill,

I've checked your site and I can see the subscribe icon here: http://screen.stackideas.com/2015-01-21_1025.png
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Wednesday, 21 January 2015 10:25
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Ah, the tiny little thing in the upper right hand corner. I guess we'll have to educate our users. Elsewhere on the site, subscription opportunities include the text "subscribe" and are pretty easy to find. Can the envelope icon for post threads be changed to include the text "Subscribe to this thread"?
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Thursday, 22 January 2015 02:27
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Hello Bill,

Please replace the attached file in: ../components/com_easydiscuss/themes/simplistic/subscription.php . Hope this helps.
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Thursday, 22 January 2015 02:50
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Thanks. In /components/com_easydiscuss/themes/simplistic I renamed the original as "subscription-orig.php" and uploaded your new one. Its slightly larger and has today's date. But nothing seemed to have changed. The subscribe to a thread is still a little envelope.

btw, I cleared Joomla's cache as well as my browser's cache.

As a side note, the example page I cited, https://samraksh.com/support/forum/report-bug-data-collection-app-note-for-radar, has 3 envelope icons on it: one to subscribe to the site, one to view conversations, and one to subscribe to the thread. Each has a different meaning and it's hard to understand what each one means.
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Thursday, 22 January 2015 03:38
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Hello Bill,

Can you provide us your backend and FTP so we can directly apply the hack for you?
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Thursday, 22 January 2015 10:54
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Well, it showed up on its own today. Is there some cache that needed to expire somewhere? Yesterday I cleared the sites' Joomla cache and my browser's cache but maybe there's something else?

Well, it kind of works. The thread subscription icon now has associated text, as desired. But if you go to https://samraksh.com/support/forum/report-bug-data-collection-app-note-for-radar, you'll see that the subscription for the site towards the upper left now also says "Subscribe to this thread Subscrive via email".
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Friday, 23 January 2015 00:44
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Hello Bill,

There is no cache that you need to clear unless your site has cache. As for the "Subscribe to this thread Subscrive via email", can you provide us your backend and FTP so we can directly fix on your site?
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Friday, 23 January 2015 00:49
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How do I send you a private message?
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Friday, 23 January 2015 01:13
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Hello Bill,

Please include the access under the tab "Site Details" below They are only visible to us site administrators.
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Friday, 23 January 2015 01:21
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Done. Let me know when you're finished so I can disable the accounts. Any access issue, let me know.
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Saturday, 24 January 2015 02:17
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Hello Bill,

I am really sorry for the delay of this reply as it is a weekend for us here. Did you changed the theme? When viewing your site now, I do see the text as shown on my screen shot here, http://screen.stackideas.com/2015-01-24_1512.png
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Saturday, 24 January 2015 15:12
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Yes, it's there where it should be. But it's also there where it shouldn't. Look at the upper left, above the Discussions tab.
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Saturday, 24 January 2015 19:44
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Hello Bill,

I think your request is a little confusing at first because if you read the thread above, you are referring to the email icon within the post and not the top of the page. The subscribe link at the top of the page is for users to subscribe to discussions created on the site not just the entry.

Do you want to remove the subscribe link at the header, http://screen.stackideas.com/2015-01-25_1614.png altogether or you want to leave the functionality as it is but just reword it?
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Sunday, 25 January 2015 16:14
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This has gotten a bit confusing. The functionality is fine. What I'm objecting to is what happened to the wording on an unrelated part of the site. See the attached image. The text at the green arrow is good. The text at the red arrow is not. It says: "Subscribe to the thread Subscribe via email". It should say "Subscribe via email", as before.

That's what I want fixed.
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Tuesday, 27 January 2015 01:52
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Hello Bill,

I've fixed it for you. Please have a look.
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Tuesday, 27 January 2015 11:59
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Looks good. But ... sorry for asking ... can you do the same kind of thing for post unsubscribe? Once I subscribe, what comes up is just the unadorned email icon again.
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Saturday, 31 January 2015 02:46
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I can't login to the site with the same login credentials provided, this is the error that I get when I tried to login http://screen.stackideas.com/2015-01-31_1227.png
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Saturday, 31 January 2015 12:28
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I've seen that happen, not sure why. When it does, just go to the home, samraksh.com and it should be OK.
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Saturday, 31 January 2015 21:48
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Looks good. Thanks!

--Bill
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Monday, 02 February 2015 07:19
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thanks for updating us and glad to hear that your issue's resolved.
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Monday, 02 February 2015 07:55
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