By User on Tuesday, 24 June 2014
Posted in Technical Issues
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Hello. I start to use EasyDiscussion in fresh joomla 3 site with JomSocial integration.

Today when few users get first ranks "COM_EASYDISCUSS_JOMSOCIAL_ACTIVITY_RANKS_ITEM", action in JS's stream was created, but it (or other issue) breaked template (right-side modules was moved to the bottom of the page etc).

I suppose, the problem appear after user get his first rank because all new action that was published after it looks good, but "user get rank" and older actions in stream has some strange "dot" (like in ul/li list) - look at the screenshot or URL.

Thanks for help.
Hello Dmitry,

I have fix this issue on your site. I have deleted 1 of the streams activities and you page is displayed correctly. So I am suspected that this particular stream activity contains some characters that crashing the html code. We're unable to identify the problematic content, therefore if you encounter this again in the future, please do refer back to us.

Hope this will help.
Thanks.
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Tuesday, 24 June 2014 12:33
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Hello. Few days ago I noticed the same problem.

Can you please look at it? http://crimsongame.ru/community
Thanks.
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Monday, 22 September 2014 02:20
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Hello Dmitry,

I am sorry for the late reply.
I unable to replicate this issue with your site. Can you provide us with any screenshot so that we can debug this issue on your site much quicker.

Please be advise.
Thanks.
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Monday, 22 September 2014 11:30
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Hello.
Right-side modules was moved to the bottom of the page again: http://crimsongame.ru/community

Thanks.
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Thursday, 25 September 2014 02:00
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Hello Dmitry,

I am sorry for the late reply.
I have inspected your site and it seems like this is not our module. Can you consult with this module provider and your template provider regarding this issue.

Please be advise.
Thanks.
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Thursday, 25 September 2014 17:42
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Hello. I mean, when users do something in EasyDiscuss, it create "actions" in JomSocial activity stream. Some of this EasyDiscuss' "actions" breaks template, as You noticed before:
I have fix this issue on your site. I have deleted 1 of the streams activities and you page is displayed correctly. So I am suspected that this particular stream activity contains some characters that crashing the html code. We're unable to identify the problematic content, therefore if you encounter this again in the future, please do refer back to us.
It apperar again. What can I do? Can problem be in language file?
Thanks.
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Friday, 26 September 2014 01:44
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Hello Dmitry,

I am sorry for the late reply.
I have scroll down your stream, however, I can't replicate this issue with your site. May I know how to replicate this issue so that we can assist you on this issue.

Please be advise.
Thanks.
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Friday, 26 September 2014 11:15
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Hello.

When I scroll page down, I can see:
http://stackideas.com/forums?controller=attachment&task=displayFile&tmpl=component&id=13790

If you'll delete some EasyDiscuss action in stream (I don't know what exactly) as you did before, page will be display normaly.
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Saturday, 27 September 2014 01:54
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hello Dmitry ,

I am really sorry for the delay of this reply as it is a weekend for us here.
After investigated, some how this stream got some missing tag and I'm not very sure, so i have remove it, everything is work fine now. Please have a check.
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Saturday, 27 September 2014 19:08
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Thanks.
How can I prevent this problem?
Problem with this action (REU / ENG):
COM_EASYDISCUSS_JOMSOCIAL_ACTIVITY_REPLY_QUESTION
"{actor} added a <a href="_QQ_"%1s"_QQ_">reply</a> in discussion <a href="_QQ_"%2s"_QQ_">%3s</a>"
"{actor} добавил(а) <a href="_QQ_"%1s"_QQ_">ответ</a> на обсуждение <a href="_QQ_"%2s"_QQ_">%3s</a>"
Thanks.
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Sunday, 28 September 2014 00:42
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hello Dmitry,

Sorry for late reply to this,
Do you mean that when the reply discussion stream posted in your JomSocial wall then broke your styling?

If yes, can i have permission do some test reply post in your site and investigate on this and see how it goes?

By the way, I have tried to access in your FTP, but i hitting this :

Response: 530 Login incorrect.
Error: Critical error: Could not connect to server

Please advise.
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Monday, 29 September 2014 10:52
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Hello.
I updated FTP access data. Please try again.
Yes, you can create and remove any test discussions and activity (you can change frontpage language to english if it nessecery).
Thanks

Do you mean that when the reply discussion stream posted in your JomSocial wall then broke your styling?
Seems that the problem. But I can see other (the same) activity.
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Thursday, 02 October 2014 02:02
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hello Dmitry,

Thanks for getting back to us and give us all permission to investigate on this,

It seems like that language string you mentioned is not causing this issues, some how I have tested in my locally it seems like working fine.

But what i noticed is your site can't strip all the bbcode when to do the truncation.

//Example my locally
"Essays are generally scholarly pieces of writing written from an <img alt="" class="bb-smiley" src="http://goodjob32.com/media/com_easydiscuss/images/markitup/emoticon-smile.png" />"

//Your site
"Essays are generally scholarly pieces of writing written from an & l t ; img alt="<img alt="" class="bb-smiley" src="http://crimsongame.ru/media/com_easydiscuss/images/markitup/emoticon-smile.png" />"

You can compare with this 2 code, this tag < become < so make the styling broken.

By the way, I have help you commented this few line code in this file -> JoomlaFolder\components\com_easydiscuss\helpers\jomsocial.php

//LINE 221 - 224
// if($config->get('layout_editor') == 'bbcode')
// {
// $content = EasyDiscussParser::bbcode($content);
// }

It should be work fine now. Please have a check.
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Thursday, 02 October 2014 15:43
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I have the same issue... How to fix it?
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Saturday, 18 October 2014 20:29
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hello CmsZen,

I would personally prefer that you start a new thread instead.
Can you try commented out this code from this file and see how it goes?
JoomlaFolder\components\com_easydiscuss\helpers\jomsocial.php

//LINE 221 - 224
// if($config->get('layout_editor') == 'bbcode')
// {
// $content = EasyDiscussParser::bbcode($content);
// }

If the issues still persists, is it possible open another new post thread and provide us with your Joomla backend and FTP access so we can help you check on this?
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Saturday, 18 October 2014 20:49
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OKe next time i start new tread... For now i think it fixed it to use the JCE editor... Seems better bevauce then the editir will look the same all over the place thanks anyway
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Saturday, 18 October 2014 21:21
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Thanks for updating Glad that your issues are resolved now.
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Sunday, 19 October 2014 00:50
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