Sobipro Category Selection
By Mike Szyszka on Thursday, 21 January 2016
Posted in General Issues
Replies 14
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Hey, inside the sobipro integration I have Enable Comments on, and I've chosen Komento Assignment on selected categories, and i have my section and category selected, but entries assigned to those areas are not displaying a comments area. If I turn off on selected categories and just let it show on all, then it displays (but that's not a good thing because we're using sobipro in various capacities on this website and do not want comments everywhere). If I choose categories not selected and I do a reverse select, it doesn't show. That suggests to me there's something wrong with the category select and how it understands sobipro...can you assist?
Hey Mike,

Can you please provide us with the ftp access to inspect on these issues ?
Mark
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Thursday, 21 January 2016 12:00
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Sure, it's added to the above post.
Mike Szyszka
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Friday, 22 January 2016 02:23
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Hm, just tried the ftp and it isn't working Can you please advise? http://screencast.com/t/l9k4rxFL
Mark
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Friday, 22 January 2016 23:25
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Sorry, I had the ftp login wrong. See the username now.
Mike Szyszka
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Saturday, 23 January 2016 01:09
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Okay, I am logged into the ftp but I do not see Komento in the /components/ folder. I tried opening "pcps.reaction.ca" folder but I only see a cgi-bin folder.
Mark
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Saturday, 23 January 2016 16:21
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Agh, sorry. My fault, again. I sent you to the live site instead of the staged site. You can get in now.
Mike Szyszka
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Tuesday, 26 January 2016 02:00
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Hi, any progress on this? It's been two days since I resolved the FTP problem.
Mike Szyszka
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Thursday, 28 January 2016 00:55
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Hello Mike,

I'm sorry for the delay of this reply. We have missed your reply earlier. I will continue to debug your issue. I'll let you know once I found the exact issue.
Nik Faris
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Thursday, 28 January 2016 15:52
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Hello Mike,

Can you try to replace the attached file in ../components/com_komento/komento_plugins/com_sobipro.php and let us know how it goes?
Nik Faris
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Thursday, 28 January 2016 17:10
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That did it, thank you so much!
Mike Szyszka
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Friday, 29 January 2016 01:29
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Ummm, okay, now I have another problem - my email cron job isn't running.

That is to say - it's running - I have the siteground cron set up, and the raw access logs say the cron run, and when I go to the url http://pcps.reaction.ca/index.php?option=com_komento&task=cron (for my dev url), it says email batched, but when I go and look at the mail queue, nothing has happened. And I've got no email in my inbox. I tried the Cron at both 5 minutes and 30 minute intervals, due to SiteGround restrictions, and I know the raw access logs say the cron has run no less than 5 times, but those same two emails in the screenshot below are unsent.
Mike Szyszka
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Friday, 29 January 2016 06:37
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Hey Mike,

You should check your mail settings because I tried debugging the site and it seems like Joomla's mailer is returning "false" when it is trying to send out the emails.
Mark
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Friday, 29 January 2016 17:38
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Hmmm, there is something larger wrong here - the live site's forms aren't working either. Okay, thanks for checking into it for me. You've been very helpful!
Mike Szyszka
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Saturday, 30 January 2016 00:23
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Hey Mike,

Hm, not really sure if I understand you here. Do you mean you have issues with the comment form? If you are having issues, can you please start a new thread on our forums?
Mark
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Saturday, 30 January 2016 11:44
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