By Sam on Friday, 20 March 2015
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To follow up on an earlier question, I went to the Facebook sharer scraper--what a handy tool--and received this output on a sample blog entry. The share provides no picture and only the site URL.
Hi Sam,

I'm really sorry that delayed of this reply,

I noticed your blog URL having this alias : com-jobs-menu-messages

https://mydomain.com/com-jobs-menu-messages/marketsetc-blog/blogger


may i know do you know where this come from? Please advise.
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Friday, 20 March 2015 13:34
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I have no idea.
Sam
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Friday, 20 March 2015 18:08
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Hello Sam,

The url alias that my colleague mentioned above causing the issue when your blog post is being shared to facebook as the facebook does not recognized the url of your blog entry as the valid url. Perhaps the alias is coming from the templates or your another extension such as JS Jobs and etc. If you can identify where is the url is coming from perhaps you can try to disable/remove it and then try again and see if the problem still persist.

Please advise
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Friday, 20 March 2015 19:34
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Thank you again for your assistance. That was a very helpful spot. Unfortunately, I didn't come up with anything.

template.css : nothing
Checked sharethis account and didn't see anything other than the code. Same with EasyBlog configuration of sharethis
Disabled canonical URL
Changed SEF settings in EasyBlog and didn't see an effect.

I don't have the debugging skills to know where else to go with this and I won't attract authors if they can't share their work. Nor, frankly, can I spend the money for outside help. I throw my hands up in the air. I know this is a great component and sure wish I could get it to work properly.

Thanks.
Sam
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Friday, 20 March 2015 22:35
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Hello Sam,

I am sorry for the confusions here. This issue is actually because your blog posts are not visible publicly. If you try to access this post as a non logged in user, https://www.marketsetc.com/com-jobs-menu-messages/marketsetc-blog/build-your-rep-through-speaking-engagements , you will be redirected to a login form.

In order for Facebook to be able to crawl your site, your contents needs to be publicly available.
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Saturday, 21 March 2015 00:47
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Thank you. I note what seems to be 24 hour support. Wow.

I must be missing the setting. Are you referring to an individual post, the sitewide blog, or the author?

Where is this block occurring? I have the menu and all blog entries set to public, I don't see anything on the EasyBlog ACL that would block reading a post, nor do I see anything on the edit profile. All categories show as public, too.

I am also nervous and baffled by the appearance of com-jobs-menu appearing in the URL. It appears to be showing only when individual posts are displayed.
Sam
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Saturday, 21 March 2015 01:45
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Hi Sam,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've checked in your site today, it seems like I mentioned that "com-jobs-menu" is not appearing now. So strange

And I checked all your blog post and blog menu item, it seems like all set to public.

Then I tried to Google search about this error :

Curl Error : SSL_CONNECT_ERROR error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure


Reference link : http://stackoverflow.com/questions/27484611/unable-to-paste-links-to-our-site-into-facebook-incorrect-errors-on-facebook-sc

Can you try consult with your Webhosting provider this temporary delete the parameter -SSLv3 in SSL Cipher Suite in Apache Configuration then restart apache and see how it goes.


curl_setopt($ch, CURLOPT_SSL_CIPHER_LIST, 'SSLv3');
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Saturday, 21 March 2015 11:22
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Thank you for your help and I can only imagine how much work it took to detect that. If I open to SSLv3, then that may expose my site to Poodle the way it is currently configured.

https://blog.cloudflare.com/sslv3-support-disabled-by-default-due-to-vulnerability/

The blog entry suggests that the main traffic for SSLv3 is from malware. Might you know a workaround? I will also ask my hosting provider as you suggest.
Sam
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Saturday, 21 March 2015 18:24
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Hello Sam,

I believe this error should actually be corrected on Facebook's end and there isn't anything that we could do about this because Facebook requires the sslv3 handshake and your site isn't just providing it

Unfortunately there isn't anything that we could do right now because this isn't something that we can control
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Sunday, 22 March 2015 13:45
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I will try enabling SSLv3, but I find this surprising. Most modern browsers have disabled it and it represents a very very small portion of traffic on Cloudflare, most of it malware. Will advise.
Sam
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Sunday, 22 March 2015 18:20
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Hello Sam,

Hm, after reading this thread again, http://stackoverflow.com/questions/27484611/unable-to-paste-links-to-our-site-into-facebook-incorrect-errors-on-facebook-sc . It seems like Facebook is expecting that SSLv3 to be turned off altogether. Otherwise it would then hit this error.
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Monday, 23 March 2015 04:38
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Thank you for continuing to research...that makes more sense. I will dig around and see if there is an .htaccess command or something I can insert. I don't want to wait on the hosting provider.
Sam
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Monday, 23 March 2015 17:47
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Hello Sam,

You are most welcome. Keep us updated then
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Monday, 23 March 2015 19:03
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The mystery deepens. Below is what I see when I hit the FB share button via ShareThis along what actually appears on FB from a share. One would think that if FB was blocking SSLv3 then they wouldn't scrape the image.

If it is at all helpful, the ShareThis buttons are on the blog entry page, not the sitewide blog page.
Sam
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Tuesday, 24 March 2015 05:50
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Hi Sam,

Thanks for getting back to us,

Yes, that was very big different when you turn off "SSLv3" curl from your server, you can see the result in my screenshot below or copy one of your blog post link and put in Facebook debugger tool, then you will see the result.

By the way, Facebook debugger tool detected with your Admin Id is not your Facebook user profile ID, if can copy your Facebook user ID in your backend > Easyblog > setting > social integration > Facebook > Admin ID.
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Tuesday, 24 March 2015 13:28
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My issue is not fixed, sorry. Confirmed SSLv3 is entirely disabled on the server, created new FB app, no change. Looks good except for custom title. This has been going on for quite some time and I need the site finished in five days.
Sam
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Wednesday, 25 March 2015 16:07
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Hi Sam,

Sorry for late reply to this.
Now the issues is can't get your blog title right?
If yes, can you provide us with your FTP access so we can help you check on this?
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Thursday, 26 March 2015 03:04
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Certainly.
Sam
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Thursday, 26 March 2015 03:46
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Hi Sam,

Sorry for late reply to this,

I've checked in your site, the reason why you get "custom title" hard-coded is because it seems like someone modified on this file -> JoomlaFolder\components\com_easyblog\classes\facebook.php

Check my screenshot as well.

By the way, I revert back to original code, it will show correctly the title now.
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Thursday, 26 March 2015 14:03
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I am very sorry to say this, but I do not see anything other than Your Custom Title, even though the code is as above.
Sam
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Thursday, 26 March 2015 20:26
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Hello Sam,

I'm very sorry about your site cached, after cleared all the cache, it should be work fine now. please have a check.
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Friday, 27 March 2015 02:38
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Seems to be resolved, which is very exciting.

Would you consider restoring the window to its original specs? Right now it opens a whole page.
Sam
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Friday, 27 March 2015 03:20
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Hi Sam,

Hmm, can you provide us some screenshot which are you referring to? Please advise.
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Friday, 27 March 2015 03:27
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No need. At first when I hit share on LinkedIn or FB, it would open a tabbed pane, but now it is a sized window. All seems good.
Sam
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Friday, 27 March 2015 05:26
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HI Sam,

Thanks for updating us back.

Have a nice day.
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Friday, 27 March 2015 10:52
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I am back to seeing blank posts on FB. LinkedIn seems to work fine. Cleared cache, disabled Cloudflare. Would you please detail the changes you made previously? Please see attached
Sam
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Friday, 27 March 2015 23:42
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Hello Sam,

Sorry but I am not really sure what do you mean by "blank posts". There are several issues reported in this one particular thread and the main issue was regarding the SSLv3 issue. Can you please advise?
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Saturday, 28 March 2015 01:59
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Please see attachment. However, I am attempting a restore. Will advise if the problem persists. Thank you.
Sam
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Saturday, 28 March 2015 02:02
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Hello Sam,

Hm, sure please keep us updated on this.
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Saturday, 28 March 2015 02:06
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Looks to be resolved just by restoring a previous version. I must have fiddled with the wrong setting. Thank you.
Sam
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Saturday, 28 March 2015 05:03
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Hi Sam,

I am really sorry for the delay of this reply as it is a weekend for us here.

You're welcome.

I will mark this thread as resolved and lock it to avoid any confusions in the future, but if you need any help please feel free to start a new thread in our forums.
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Saturday, 28 March 2015 12:33
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