By Francesco on Wednesday, 27 April 2016
Posted in General Issues
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Hi, why when user want share the post to his account on FB or twitter he see only the text of post and not the image?
What is the link to the post?
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Wednesday, 27 April 2016 23:22
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Wednesday, 27 April 2016 23:40
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I believe Facebook is having issues connecting to your site. To fix this, I had to place the URL that you provided on their sharing tool at https://developers.facebook.com/tools/debug/ and clicked on the "Scrape again" button to purge their cache. Take a look at my screen shot here, http://screencast.com/t/rfn9q55p

You can try placing the URL https://www.mediaced.it/punti-di-vista/entry/ritenute-d-imposta-alcuni-chiarimenti on Facebook again and it should be displaying the image correctly now. Take a look at my screen shot here, http://screencast.com/t/TyJRSNxE0AoA
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Thursday, 28 April 2016 12:46
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I see, now it works. So the problem is only of FB? Or do i have to change some setting on my site?
Thanks again.
Best regards
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Thursday, 28 April 2016 13:37
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However sometimes Facebook debug tools tell me that cannot upload the image because it is more than 8MB or it must be at least 200 x 200 pixels. I think you should add this alert in easyblog.
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Thursday, 28 April 2016 13:52
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Hey Francesco,

Yes, this is Facebook's minimum requirement as images needs to have a minimum of 200x200 dimension. If the image is already larger than 200x200 and it is less than 8mb, just click Scrape a couple of times because there are times where Facebook face difficulties connecting to your site.
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Thursday, 28 April 2016 13:55
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so i cannot set autoposting feature because the images cannot be share on Fb?
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Thursday, 28 April 2016 14:09
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Do you mean when you trying to authenticate with your Facebook from Easyblog, it shown some error?

If yes, can you provide us with your Joomla backend, Facebook and FTP access so we can better have a check?
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Thursday, 28 April 2016 15:51
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Mark wrote:

I believe Facebook is having issues connecting to your site. To fix this, I had to place the URL that you provided on their sharing tool at https://developers.facebook.com/tools/debug/ and clicked on the "Scrape again" button to purge their cache.


So what issue is here? I want know if there is something to fix in easyblog, because even if i share the post on Facebook manually still the image is not present. Do i have to scrape always the post before share on Facebook?
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Wednesday, 04 May 2016 15:33
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If you post a new post, it shouldn't have any issues at all unless Facebook is unable to reach your site.
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Wednesday, 04 May 2016 17:07
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My subscription will expire on the next June. If i upgrade my plan to developer what happen in this case?
And any coupon to upgrade?
Thanks
Best regards
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Thursday, 05 May 2016 18:27
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Hello Francesco,

If you upgrade your EasyBlog Pro to Developer plan, you will have 5 domains support and 4 more blog themes.
Please note that upgrade does not extend the expiry date of your plan. You need to 'Renew' to extend your plan's expiry date.
The coupon code for upgrade from pro to developer is UPGRADE25
Hope it helps!
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Friday, 06 May 2016 11:37
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So when the developer plan will expire?
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Sunday, 08 May 2016 21:56
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Based on your current subscription, your plan expires on the 3rd of June 2016. This is what I would strongly advise you to do,

1. Renew EasyBlog Pro with coupon code RENEWNOW (20%)
2. Upgrade to the Developer plan

This would save you some cash
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Monday, 09 May 2016 00:06
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Ok i did.
Thanks
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Monday, 09 May 2016 00:54
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Ok. I continue to get serious issue to share images on FB. Facebook doesn't show the image of the post. I run the debug of the url but it's impossible to show the image on the preview for several blog posts.
In this way i cannot share post on FB.
Please go here: http://www.fuorigiocopassivo.it/blog and try to test every url of this post.
Sometimes i receive the message that the image is too big, more than 8MB. Never i used image so big.
I don't get what happens.
Please check it.
Best regards
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Monday, 09 May 2016 00:58
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Hey Francesco,

Thanks for your recent upgrade! I would need to test this issue on your site by creating a new blog post on the site. Is it possible for you to:

1. Edit your first post above and include the site and ftp access
2. Provide us with your Facebook access
3. Is it possible for me to post a test post?
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Monday, 09 May 2016 12:29
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Hi, about the first 2 questions you'll find what you asked in the first message of this thread: http://stackideas.com/forums/error-0-on-autoposting-settings

You can create a test post but no set autopost on FB. Just try to share on your FB or test the post with FB debug link. After created the test post please delete it.
Thanks
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Monday, 09 May 2016 13:46
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Hi, any news about this issue?
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Monday, 09 May 2016 17:15
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I close my backend. If i get the issue again i'll let you know.
Best regards
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Monday, 09 May 2016 17:53
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If you are still experiencing issues with this, please start a new thread on our forums and provide us with the access.
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Monday, 09 May 2016 19:44
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