Set "High priority" with EasySocial Profesional
By Juan Wayri Ccahuana Giraud on Tuesday, 16 February 2016
Posted in Post Sales
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I can't set "High priority" despite having a PRO subscription (EasySocial)
Hi Juan,

So sorry for the inconvenience caused. Do you mean that you're not able to set high priority ticket for EasySocial category in our forum? As shown here: http://screencast.com/t/FmGxzWPR6y3?
Sylvie
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Tuesday, 16 February 2016 13:42
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Hi Sylvie, nop. It is disabled (gray and unselectable) as shown in the attach (EasySocial->Technical issues).
Juan Wayri Ccahuana Giraud
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Tuesday, 16 February 2016 13:51
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Hi Juan,

That's strange. I have set your #254584 ticket to "High Priority". Would you mind checking it out and try deselecting it?
Sylvie
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Tuesday, 16 February 2016 15:38
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Hi Sylvie
"Set priority" is the option selected in that post. I can't select High Priority yet (in that post and in new ones). You can check the screenshot.
Juan Wayri Ccahuana Giraud
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Tuesday, 16 February 2016 20:28
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Can you please send us a ticket at https://crm.stackideas.com and provide us with your login credentials so that I can test this out?
Mark
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Tuesday, 16 February 2016 22:25
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