By Lafemme on Friday, 15 May 2015
Posted in General
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Dear support team,

I use easyblog & easydiscuss and both love them! However... i also use JomSocial. If a user now clicks on a link in the streamline to go to a specific topic or blog.. she needs to login again.

I have set a very long session time in the global configuration. What can i do so that my members do not have to login every time?

Thank you in advance
Hi Cynthia de boer,

I noticed if you login in http://www.xxx-xxx.com/ with www prefix, you have the issues when you click on the blog stream from the Jomsocial wall.

If you login in http://xxx-xxx.com/ without www prefix, it will work fine.
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Friday, 15 May 2015 01:45
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oke.. but that can not be the fix right?? i mean... i can not tell every member to just ditch the www ??
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Friday, 15 May 2015 05:51
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Hello Lafemme,

You can add the .htaccess rule to redirect the user to always use non-www when they try to accessing your site with www. Try add the following code inside your .htaccess file and see if the problem still persist.
RewriteCond %{HTTP_HOST} http://www.yoursite.com
RewriteRule (.*) http://yoursite.com/$1 [R=301,L]


Replace yoursite.com with your domain name. After the change, always check if the redirect works as desired, or even that the site still works. A minimal typo could already result in a blank page or server error (500 code)... If this happens, just undo your change, or restore the .htaccess version distributed with new Joomla installs. Hope these help
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Friday, 15 May 2015 16:48
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Dear ezrul,

thank you very much for your reply. I have done it and i think it works for like 50%. I figured out that it also os because of an other problem. I hope you can help me with this.

Before i had an other URL adress. Now.. i finished my whole concept of website i want to be and figured out that an other URL adress would suit better. So.... we placed it under the new ULR and i forwarded the old website adress. However.... the URL prevented images to show. Afterall.. they were also forwarded, so they where in a loop. So.. i had to remove the loop.

Members are still loggin in under the old website adress... so, i see that in the stream, the topic re-directs to the old URL. And then it asks for a login.

What can i do about this?
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Tuesday, 19 May 2015 23:32
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Hello Lafemme,

Since the issue is related with JomSocial component, perhaps you can contact JomSocial regarding on this issue?

By the way I would like to bring to your attention that your license subscription appears to be expired. I believe you have enjoyed using our products and have had great experience in our technical support. To continue to serve you, I would advise that you renew the subscription of your license with us again. Your support will help us to help you continue enjoying the benefits of our Joomla offerings.
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Wednesday, 20 May 2015 15:18
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Dear Ezrul,

I have already renewed my subscriptions yesterday

This is not really a Jom Social problem.. since they only post what your extension is "telling" them to post. However... this really isnt "your" problem too since i decided to shift URL. However... since you where willing to help me with the HTacces file... i was wondering if you could do the same for this problem.

Thank you in advance
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Wednesday, 20 May 2015 15:51
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Hi Lafemme ,

I'm really sorry that delayed of this reply and we already verified with your subscription

Perhaps you have to consult with your webhosting provider regarding this is there a way to fall back `www` prefix http://www.xxx-xxx.com/ when the user trying to access the URL without `www` prefix.

keep us updated then.
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Friday, 22 May 2015 01:36
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oke.. thank you for the time... (y)
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Monday, 01 June 2015 03:23
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You are most welcome Lafemme. Keep us updated
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Monday, 01 June 2015 11:13
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