Hello Syabab ,

Sorry for late reply to this,
Can you provide us with your Joomla backend and Cpanel access so we can do some test post in your site and investigate on this issues as well? Please advise.
*You can put the information in the optional information field below(SITE DETAILS). Don't worry about privacy. Only Support team can view the information.

Hi Arlex...

i have filled the info...

Also i notice that there's a lot of this file in my server after i set up a cron job for easyblog, located same level with public_html, is it normal? see attached file...

i edit previous post, but failed to attach the file...so i create new reply here with file...

Hi,

If I open this http://almusthafa.net/index.php?option=com_easyblog&task=cron in browser, it display some error, see attached file...

Hello Syabab,

Sorry for late reply to this,
It seems like the latest version of Joomla changed something, I have help you fix it that error message.
May i know which file show out this "index.php?option=com_easyblog&task=cron", so we can take a look with this?

Regarding the "Hits, comments, subcription, prin and bookmark is position below article" :
>> May i know did you have do any customization in your Easyblog? Actually we are still investigate on this.

Hi Arlex, thanks for your reply.

It seems like the latest version of Joomla changed something, I have help you fix it that error message.

Which error message? I think u mean the error message i get when open this page , http://almusthafa.net/index.php?option=com_easyblog&task=cron .
The message appear when I open this page (http://almusthafa.net/index.php?option=com_easyblog&task=cron) after I send email to post a blog.

This is what happen when I post blog via email.
1. Compose an email and send it to email assigned for remote publishing.
2. I checked email, I received it normally.
3. I checked at Easyblog backend for blog entries, no new blog post receive. Still no new blog post after waiting for more than 20 minutes.
4. So I go to this page (http://almusthafa.net/index.php?option=com_easyblog&task=cron), got some message, 'Email batch proses finished', and some error message.
5. I checked at Easyblog backend again for blog entries, and new blog post received and it goes to frontpage as expected.
6. I go to this page again, just to see what happen (http://almusthafa.net/index.php?option=com_easyblog&task=cron), no more error message after few times refresh it.

May i know which file show out this "index.php?option=com_easyblog&task=cron", so we can take a look with this?

I got a lot of this files in my server, almost hundred of it. The file is not in Joomla folder. See attached file name 4.png and look at where my 'public_html' located.

Hi Arlex,

Regarding the "Hits, comments, subcription, prin and bookmark is position below article" :
>> May i know did you have do any customization in your Easyblog? Actually we are still investigate on this.

No I did not do any customization. I like everything default. Good enough for me. See my attached files for more details.

Hello Syabab,

Sorry for late reply to this,
Regarding with this "index.php?option=com_easyblog&task=cron" generate a file in your site issues :
>> I have tried to access in your FTP account but i hitting this : Please advise.

Response:	530 Login authentication failed

Error:	Critical error: Could not connect to server

>> May i know did you configure the Cronjob in your site yet? Because the system suppose to automatically process the email notification and the remote publishing.
>> By the way, if you can provide us with your Cpanel access so we can help you check on this.

Regarding the "Hits, comments, subcription, prin and bookmark is position below article" :
>> I have checked our code, by default if you published a blog post via email, the template have some different with normal publish blog post from website.
>> But I am still investigate on this, I'm still need access in your FTP so that we can continuous check on this.

Hi,

Just came back from holiday...

I have updated site info...
I still have no idea why "Hits, comments, subcription, print and bookmark" is position below article...and at front page, author name and category are not displayed.

Hello Syabab,

Sorry for late reply to this,
That was great How was your holiday?
JoomlaFolder\components\com_easyblog\themes\origami\blog.read.email.php
JoomlaFolder\components\com_easyblog\themes\origami\blog.item.email.php
I have help you modified this 2 file, can you please have a check?

Hi Arlex,

Everything looks good now. Thanks for a fix.

Now only cron job is not working. It's fetch all email only after I open this page: http://almusthafa.net/index.php?option=com_easyblog&task=cron

Here's the command;
/bin/wget -O /dev/null "http://almusthafa.net/index.php?option=com_easyblog&task=cron";

Does it have to do with time zone setting? In webmail (email use for Remote Publishing), time zone is +8, in Joomla also +8, but default cPanel, I think it's GMT+0.

hello Syabab,

Is it possible provide us with your Cpanel access so we can help you check on this quickly? Please advise.

owh...ok...cPanel...i've add it in site details...

Hello Syabab,

Hmm it seems like the site details there do not have any Cpanel URL and login credential.

Example : If you server is using hostgator, then the URL should be https://yourdomainname.com/cpanel or https://yourdomainname.com/11.22.11.22?admin

by the way, you provided that FTP access is not working.

Hi Arlex,

It's in Additional Details, Other details.

hello Syabab,

Sorry for late reply to this,
Actually now the issues is you haven't setup cronjob in your site, so that you need to do manually run this URL http://almusthafa.net/index.php?option=com_easyblog&task=cron, then the email notification only can sent out to your user.

Perhaps you consult with your webhosting provider how to access in your server and setup cronjob? Because you provided us with your FTP access is not able to configure the cronjob. Hope you understand.

Hi Arlex,

Thanks for your reply but I already setup a cron job step by step base on this page: http://stackideas.com/docs/easyblog/how-tos/setting-up-cronjobs-in-cpanel

And I already send you my cPanel details...see my attached file. Did I send it to a wrong place?

hello Syabab,

That strange, can you add the Cpanel login credential on your next reply and see how it goes?

Hi Arlex,

Ok I add it again.

Hello Syabab,

Thanks for getting back to us quickly,
It seems like you provided us that login credential is not working. please advise.

Hi Arlex,

I have updated the details.

Hello Syabab,

I have help you modified this cron command from your cronjob :

/usr/bin/wget -O /dev/null "http://almusthafa.net/index.php?option=com_easyblog&task=cron"

because different site have their own wget path file location, it seems like everything is working fine now, can you give it a try submit blog post via email and wait for 10 or 20 minute and see how it goes? because I set cronjob process in 10 minute per time.

Hi Arlex,

Finally! It's working great now!

Thanks again!

Hi Arlex,

I forgot about the previous issue.

All post via email still goes to 'Short Updates' instead of 'Standard Post'.

And, in EasySocial stream, for 'Short Updates', it shows an empty box. No intro, just blank. (see attached files)

Thanks for any help.

Hi Arlex,

I think my cron job is stop working now... you have set the cron job for 10 minutes but I think my web hosting automatically change it to 15 minutes by default...
Any idea why is it stop working?

Hello Syabab,

I'm really sorry that delayed of this reply,
Please find your answer in your queries below :

All post via email still goes to 'Short Updates' instead of 'Standard Post'.

>> Yes, this is default behaviour, if you publish blog post from the normal creation page, then it will go to "standard post", if you publish blog post from "quick update" and "email" then it will show in "Short Updates".

And, in EasySocial stream, for 'Short Updates', it shows an empty box. No intro, just blank. (see attached files)

>> Thanks for reporting this, that was a small bug in our end, I have temporary applied the fix in your site, you should see the content now.

I think my cron job is stop working now... you have set the cron job for 10 minutes but I think my web hosting automatically change it to 15 minutes by default...
Any idea why is it stop working?

>> I have debugging in your site, it seems like you have enable this option Map email to the user's email from your Easyblog remote publishing configuration page, I have help you disabled it, it should be work fine again. Because your mailbox unable to detect the user as my email address, so the blog post unable to fetch in your Easyblog.

Mailbox: Unable to detect the user based on the email arlex.wong@stackideas.com

sequence:28 0 blog posts fetched from mailbox: bh-17.webhostbox.net.

Hi Arlex,

If it's disabled then how can I use 'Map email to the user's email'? I intented to make bloggers using it since most of them is using smart phone to post it. Most of them don't have a pc or laptop.

Any idea how?

Hello Syabab,

Actually that feature is for map back for your registered user from your site so that all registered user post via email then the blog post will publish in your site.

If my email address is not register from your site then it will get this kind of warning

Mailbox: Unable to detect the user based on the email xxx@gmail.com

sequence:1 Mailbox: Unable to detect the user based on the email xxxx@gmail.com

sequence:2 Mailbox: Unable to detect the user based on the email xxx@gmail.com

sequence:3 0 blog posts fetched from mailbox:xxxx.com.

Hi Arlex,

You mean if "Map email to the user's email" set to "Yes", if email does not belong to a registered user, email will not be fetched...am I correct?

If that so, it's exactly what I need because no spam email will go to blog entries. Plus I don't want all post via email goes to one default user, it'll display a default user at front page instead of the real user who posted it. Also the real user who post it will not have stream of his blog entries in EasySocial.

Actually I did test to post from 2 different email, one is from registered user and one is not registered. And 'Map email to the user's email' is set to 'Yes'.

Both email goes to Inbox as expected. And as expected, email from non-registered user is not fetched a to blog entries.

The weird thing is, email from registered user is not being fetch as well. That is why I think my cron job still have a problem.

Please help on this...thanks.

Hi Arlex,

Few hours ago I did another test, with Map email to the user's email set to Yes.

I send email from 3 different sender. 1 email from registered user use for the mailbox remote publishing, 1 email from registered user and 1 email from non-registered user.

All 3 emails go to Inbox normally.

I wait for sometimes and it seems to be working well!!! Both mail from registered user go to blog entries and email from non-registered remained (as UNREAD) in inbox.

I don't know why it's working today but not yesterday. The only thing I did today was at cron job command, I click 'Edit' and then click 'Edit Line' to save it, without changing anything at all.

I think now I need to make more testing just to make sure that everything's working fine...



.

Hi,

I think i have found another issue here.

Posting via email from registered user did not truncate the post at EasySocial stream.
Stream truncation works as normal only if user post their blog normally from front end.

Any idea how to fix this?

Thanks...

Hello Syabab,

I am really sorry for the delay of this reply as it is a weekend for us here.
I have applied some fix in your site. It should work fine now.

Hi Arlex,

Seems like updating EasyBlog repeating almost all previous problem...
Can you point me to a right file to fix it, so next time I will know where to find it?
How can I prevent this from happen again in the next update?
If this an EasyBlog theme problem, how to make overide in template?

Thanks...

hello Syabab ,

Sorry for late reply to this,
Can i have your Joomla backend and Cpanel access? Because it seems like you already blocked that user access as your provided in previous reply.

Hi Arlex,

I have update the details...

Can you point me to a right file to fix it, so next time I will know where to find it.
How can I prevent this from happen again in the next update?

All images with posted via email go to bottom of page...how to make it same with position within email?

Thanks.

hello Syabab,

Sorry for late reply to this,
I have help you solve this, by the way, I will include this fix in next release version.
JoomlaFolder\components\com_easyblog\themes\origami\blog.read.email.php
JoomlaFolder\components\com_easyblog\themes\origami\blog.item.email.php