Hello Antonio,

Have you setup cronjob for this? If you have already did, you can provide us your backend and FTP so we can check this for you.

Hello Antonio,

Can you provide us your backend and FTP access so we can have a better look on your issue here? And also you can provide us your cpanel access.

Hi Nick,
I asked to my provider to very if wget is unabled and cron is working.
This is the result that comes from the cron job. wget is enabled on the server.

/bin/wget -O /dev/null "http://mywebsite.com/index.php?option=com_easysocial&cron=true";
--2015-01-23 08:48:47-- http://mywebsite.com/index.php?option=com_easysocial&cron=true
Resolving mywebsite.com... xx.yy.zz.ww
Connecting to mywebsite.com|xx.yy.zz.ww|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/x-json]
Saving to: “/dev/null”

[ <=> ] 484 --.-K/s in 0s

2015-01-23 08:48:48 (50.8 MB/s) - “/dev/null” saved [484]

All is ok from their site

Can you help me please to solve this problem?
There is some thing I have to configure in the backend?

Thank you
Antonio

Hello Antonio,

Firstly, I do apologize for the confusions here. Registration emails doesn't require cronjobs because they should be sent immediately. If you are not receiving any emails during registration, it simply means that:

1. Your email settings is incorrect under Global Configuration

2. The email actually went through but is most likely sitting under the spam folder.

Can you please verify the above? If both of it is fine, please provide us with both the back end and FTP access to the site.

Hi Mark,
there are 3 option: PHP mail, Sendmail, SMTP
Which I have to use?
I tryied but it seems it doesnt work....

Where Can I check some log?

Thank you
Antonio

You should check this with your email hosting provider. Ideally, SMTP would be best because the chances of it hitting spam folders are lesser compared to phpmail / sendmail.