ReferenceError: EasyBlog is not defined
By Noriko Harada on Friday, 25 April 2014
Posted in Technical Issues
Replies 11
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Hi!

After install and create a 'Frontpage Blog Layout' menu item, I'm getting 'ReferenceError: EasyBlog is not defined' in firebug console ( errors.png ). In the code, before the first error appears ('<script>EasyBlog.token = "token_id";</script>') is included '<script defer async src="http://joomla_path/media/com_easyblog/scripts/easyblog-3.9.15370.static.min.js"></script>' js library.

Regards
Hello Noriko,

Can you provide us your backend and FTP access so we can have a better look on your issue here? Please advise.
Nik Faris
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Friday, 25 April 2014 10:33
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Dear Support,

I've got the same issue. What was the solution?

Best Regards
Ronny
Ronny Strätling
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Wednesday, 13 August 2014 15:58
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Hello Ronny,

Can you provide us your backend and FTP access so we can have a better look on your issue here? Please advise.
Nik Faris
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Wednesday, 13 August 2014 16:58
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Hi,

We are experiencing exactly the same problem on our site, how can be fixed?

If it's necessary to grant you access to our system, how can we send you the details?

Regards,

David.
Jensen Technologies
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Wednesday, 10 September 2014 20:11
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hello Jensen Technologies,

Sorry for late reply to this, I'm suspected that was mostly related your file permission issues.
*You can put the information in the optional information field below(SITE DETAILS). Don't worry about privacy. Only Support team can view the information.
Arlex Wong
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Thursday, 11 September 2014 02:01
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Hi Arlex, thanks for the answer.

If you can suspect what's the problem, then you can guess some possible solution. Could you tell me something we can try before having to create an account for you to access our system?

Thanks again,

David.
Jensen Technologies
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Thursday, 11 September 2014 16:21
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Hello Jensen Technologies,

Sorry for late reply to this,
To be honestly, we actually need to access in your site only can tell you what is the issues causing this.
Keep us updated then if you created an account for us to access in your Joomla backend and FTP access. Please advise.
Arlex Wong
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Friday, 12 September 2014 11:16
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Ok, here you are.
Jensen Technologies
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Friday, 12 September 2014 17:52
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Hello Jensen,

I am really sorry for the delay of this reply as it is a weekend for us here.
Thanks for provided us with your site access, we almost there.
I have access in your Joomla backend, can you set this login user have a Super Administrator privileges so we can able to check this? Because I'm not able to view Easyblog setting and with your global configuration from your backend. Please advise.
Arlex Wong
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Saturday, 13 September 2014 11:49
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Done.

Please try again.
Jensen Technologies
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Monday, 15 September 2014 16:32
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Hello Jensen Technologies,

Sorry for late reply to this,
After debugging long time, it seems like your current template causing this issues, when I change to Joomla default template then everything is working fine.
Can you verify with this and consult with your template provider and see how it goes? Keep us updated then if your template provider give you some respond regarding this.
Arlex Wong
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Monday, 15 September 2014 19:35
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