By Dušan Beláň on Friday, 13 November 2015
Posted in Technical Issues
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Hi there. My recaptcha is set up with site key and secret too. But...I am getting this response:
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Can you assign this user account `Stackideas` to have superadmin privileges so I can take a look of your Komento settings from backend?

Also can you provide us with your article page URL and FTP access as well so we can troubleshoot on this.
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Saturday, 14 November 2015 12:19
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Hi Alex. Superadmin assigned. Pls check and let me know if you really need ftp access too.
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Saturday, 14 November 2015 17:55
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Hey Dušan,

Thanks for getting back to us quickly, can you provide us one of the article page URL which you have enabled Komento so we can test on it?

Looking forward of your response.
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Saturday, 14 November 2015 21:04
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You can see it in Komento settings, can you? Anyway, for example here: http://www.dusanbelan.com/sk/fotograf/aktualne/188-dopoludnie-so-sarou
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Saturday, 14 November 2015 21:18
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Found your comment. But..with my is still something wrong:
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Saturday, 14 November 2015 21:47
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it should work fine now, it seems like your secret key is not set correctly, you can take a look of my screenshot below.
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Saturday, 14 November 2015 21:54
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OK, great! Thx so much! Just tested it too...with sucsess. It is strange as I rememebered to set secret key. I just wonder..how did you know secret key for this site?
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Saturday, 14 November 2015 21:59
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You're welcome

Oh that secret key is actually located at behind of the sentences.
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Saturday, 14 November 2015 22:02
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