Purchase Not Working
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ResolvedI purchased the product, and PayPal shows the purchase funded. The Plimus annoyance you use for billing sent the order confirm to my other email address (not the one I gave you and logged into paypal with (my secondary address) and I don't have access to that anymore. I tried the phone validate but they are not calling me. This is VERY annoying. Help! I paid, I want my product!
Subscribed Products:
Accepted Answer
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Selected answer for this questionDear Ted,
Sorry for the inconveniences caused. Your order is captured by Plimus and it is pending for review at the moment. Rest assured that your funds are secured and safe just that your purchase was one of the many random checks that Plimus do to protect you and us from any unwanted online fraud.
I have created the subscriptions for you. All you need to do is to login to http://stackideas.com/account/premium-member.html with your credentials and the installers should be there for you, under the My Downloads tab, to download and start using right away.
We will keep a tab on your transaction and shall update you once it is cleared from this check. If we discover any problems, we will inform you. You may need to use PayPal to manually send us the money for this purchase, if the order was declined.-
Great! I appreciate the help. I have never used Plimus before, and they seem a little quirky -- especially since PayPal provides their own layer of purchase protection. Thanks again! -
Hello Ted,
Yep, according to our VP, we'll be switching over to another payment provider soon. We have had tons of issues even when trying to build our IPN system with them.
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