By ManySelfies on Saturday, 10 September 2016
Posted in Technical Issues
Likes 0
Views 494
Votes 0
Problems in identifying the session in events.

1 - Not showing the month and year correctly (eventos-04.png),
by clicking in the header of the month, viewing this wrong (evento-02.png

2 - When you click new events
the error (impossible to detect the session) (evento-03.png

Like resolve this problem?
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Can you provide us with your Joomla backend Superadmin access and FTP access so I can troubleshoot this issue on your site?

2 - When you click new events
the error (impossible to detect the session) (evento-03.png

Regarding this issue, I was unable to replicate this issue on your site, perhaps you can try open new browser > login > click create event button again and see is it the issue still persists?

By the way, in the future you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies
·
Saturday, 10 September 2016 10:17
·
0 Likes
·
0 Votes
·
0 Comments
·
We don't have access via ftp, sftp only
fill out the fields in the link http://stackideas.com/dashboard/site
I look forward to returning.

Thank you!
·
Saturday, 10 September 2016 21:01
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

You mean send a request .pem file to your email? If yes, I already send an email to you today.
·
Sunday, 11 September 2016 12:39
·
0 Likes
·
0 Votes
·
0 Comments
·
Responded with the pem file
·
Monday, 12 September 2016 04:58
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

I am really sorry for the delay of this reply as it is a public holidays for us here.

1 - Not showing the month and year correctly (eventos-04.png),
by clicking in the header of the month, viewing this wrong (evento-02.png

It seems like that was translation issue, I already help you override the correct language php date format, it should display correctly now, can you give it a check?
·
Monday, 12 September 2016 12:53
·
0 Likes
·
0 Votes
·
0 Comments
·
I am sorry
There are so many procedures that struggled.

Thank you!
·
Thursday, 15 September 2016 20:44
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for updating and I am glad that your issues are resolved now
·
Friday, 16 September 2016 00:08
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post