Hey there,

I am sorry for the delay of this reply,

I've tested in my locally with IE11 and Firefox, it seems work fine.

You can refer on my video/screenshot here : http://screencast.com/t/uNNWYqAMBjHA (IE) || http://screencast.com/t/awFgr9Duxk (FF)

Can you provide us with your Joomla backend and FTP access so we can better have a check?

By the way, in the future you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies

Hi

The site details have been entered in the account details for my account on this site.

Regards
Picht

I am unable to login to the site, http://screencast.com/t/jc2esA7cr5

Sorry, please try again.

It now isn't working for Chrome either...

Regards
Picht

OK.

I have tried to update, but get an 403 error message. ?

Regards
Picht

Hey there,

it seems like you hitting this error :

403
Forbidden

Access to this resource on the server is denied!

It sounds like because you have blocked some permission from your server mod_security, can you check with your webhosting provider regarding this and see how it goes?

Hi

My webhosting provider helped me out.
It was their virusscanner that blocked a file.

Thanks for your help

regards
Picht

Thanks for getting back to us, may i know the Komento installation is it work fine now?

Yes, it works fine

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.