Problem integration avatar Community builder-Komento
By andrea on Friday, 18 April 2014
Posted in Technical Issues
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Hello guys from italy, i have a problem with the component, in particular with integration of the avatar of community builder with komento. I use at the moment version free and i'm interested to version pro but with this problem no. I put in backend, integration with community builder but all avatar people of the website have for default gravatar and is impossible to change this option. Also in the module.
Thanks for the help, greetings from italy
Hello Andrea,

I am trying to access your site but, I stuck at:
Username and password do not match or you do not have an account yet.


Please be advise.
Thanks.
Yasser Ibrahim
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Friday, 18 April 2014 19:19
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yes sorry
XXXX

Hello Andrea,

I am trying to access your site but, I stuck at:
Username and password do not match or you do not have an account yet.


Please be advise.
Thanks.
andrea
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Friday, 18 April 2014 19:26
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Hello Andrea,

I am very sorry. Can you provide us with ftp access and please put it in the provided form below for security?

Can you please show me where exactly the problem occurs because we can't replicate this problem?

Please be advise.
Thanks.
Yasser Ibrahim
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Friday, 18 April 2014 19:38
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sent ftp username and password
andrea
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Friday, 18 April 2014 20:32
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Hello andrea,

Sorry for late reply to this,
I have tried to access in your backend, it seems like you provided that login credential is not working now.

By the way, It looks like your account isn't tied up with any subscriptions on our site. Is there any mistake on our end? Would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this up for you?
Arlex Wong
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Saturday, 19 April 2014 01:00
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