By stefano rigazio on Thursday, 12 November 2015
Posted in Technical Issues
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I have a problem, if I try to insert a video in the comments it works, but if I try to put them in the responses, however, when I click on the enter button nothing happens (is a function reserved for registered users)

thanks a lot

stefano
Hey stefano,

Can you provide us which page you mentioned so I can check for it
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Thursday, 12 November 2015 18:33
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You can try any comments in a post
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Thursday, 12 November 2015 18:49
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Hey Stefano,

May i know how to add video in your comment system?

Because it load different with original Komento system.
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Thursday, 12 November 2015 23:37
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Go to the blog, please log in, enter a any post, then go to a comment with the logo that you see here in dell'amin screnshot
http://awesomescreenshot.com/0295efuu8b

then click on the icon to edit the post and see here in the screenshot
http://awesomescreenshot.com/0795efva57

how to insert the video in the initial post I put the data to access the data with the customer's account

thanks a lot

stefano
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Friday, 13 November 2015 00:26
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Hey Stefano,

It seems like that was your custom Komento theme(Gigoloblog) issue, I just post a video in this article comment http://www.roygigolo.com/blog/poesie/gigolo-fedele , if you switch to use `Wireframe` theme, it will appear the video. you can take a look of my attached screenshot below.

But if you using this theme `Gigoloblog`, it will disappear it, I suspect this theme html DOM is not updated, can you consult with this theme provider developer and see how it goes?
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Friday, 13 November 2015 10:57
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the problem is the answer, the normal comment, insert perfectly but the video input is enabled only for the user ch evi I put it in private, you should use that account them and not yours, thanks
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Friday, 13 November 2015 14:24
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Hello Stefano,

Please replace the attached file in: ../components/com_komento/themes/wireframe/comment/item/edit.form.ejs and see how it goes. This fix is for wireframe theme only. For your Gigoloblog, you might want to consult the developer to modify the file based on the attached file.
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Friday, 13 November 2015 17:12
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Friday, 13 November 2015 17:13
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done
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Friday, 13 November 2015 22:20
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Hey Stefano,

I am really sorry for the delay of this reply as it is a weekend for us here.

May i know my colleague provided that fix file is it work for you?
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Saturday, 14 November 2015 14:31
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Sorry I'm late, but my programmer was on vacation, we did some tests and we found that currently the inclusion work, instead emerge when the ajax request returns

Error 400: unable to September as revision as current revision on post.

To refresh the post has been deleted successfully

thanks a lot

stefano
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Tuesday, 24 November 2015 14:59
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Hey stefano,

I am really sorry for the delay of this reply,

Do you mean when you trying to delete the comment then it will pop up this error message?
Error 400: unable to September as revision as current revision on post.


If yes, can you provide us again with your Joomla backend and FTP access? Because I've tried to login as you provided that login credentials last 2 week is not working now.
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Wednesday, 25 November 2015 10:44
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I reactivated the account, try now.

The problem is that if I enter a comment in the front end, to be logged, and edit, then save, nothing happens but if riaggiorno the apgina then takes the change
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Wednesday, 25 November 2015 15:08
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hey there,

Can you provide us with your PHPMYADMIN access as well? I suspect some of the comment is still existed in your site when that post already deleted.
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Wednesday, 25 November 2015 19:01
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I need an email address to send you the access data to phpmyadmin
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Wednesday, 25 November 2015 21:04
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Hey there,

I am sorry for the delay of this reply,

This is my current email address -> arlex.wong@stackideas.com
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Thursday, 26 November 2015 16:24
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Hey there,

I am really sorry for the delay of this reply,

I have applied some fix in this file -> JoomlaFolder\components\com_easyblog\router.php , can you try delete comment from frontend and see is it still hitting that issue?
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Wednesday, 02 December 2015 23:33
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