Posts Stop AutoPosting to LinkedIn
By Sarah Kennedy Green on Wednesday, 04 February 2015
Posted in Technical Issues
Replies 24
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Hi, I am again experiencing issues with the autopost to LinkedIn. Twitter and FB work fine. I had this issue about 6 months ago and your support team assisted. I've had to redo the settings using the instructions provided by the support team and it was working but after an upgrade to EB I tried them again but it isn't working.

I am attaching the solution which I was provided but this doesn't seem to work anymore.

I even tried to post a new blog post rather than click the LinkedIn icon in the post taht didn't work, but it doesn't appear on Linkedin.

Hopefully you can assist.

Thanks.
Hi Sarah,

I am sorry for the late reply.
Can you provide us with backend access and your Linkedin access so that we can further investigate this issue.

Please advise.
Yasser Ibrahim
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Wednesday, 04 February 2015 10:03
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I have added the linkedin login details in the site details tab below
Sarah Kennedy Green
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Wednesday, 04 February 2015 22:36
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Also an FYI, there are 2 apps in the LinkedIn developer area - it is the one called "Blog Posts"
Sarah Kennedy Green
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Wednesday, 04 February 2015 22:38
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Hi Sarah,

Can you provide us with your site's backend access. Also, can you provide us with the verification code for this: http://screencast.com/t/MJKzNrBP6ud sent to your email?

Please advise.
Yasser Ibrahim
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Wednesday, 04 February 2015 23:11
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Hi, I never received the email you sent. Did you send it to sarah@silkwebsolutions.com. Also, the client says that the post to LinkedIn worked today so did you do something or was it something I did yesterday?
Sarah Kennedy Green
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Thursday, 05 February 2015 02:30
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Hello Sarah,

The code is actually sent by Linkedin and it isn't sent by us. Perhaps you need to check with your client which email did they use to register on Linkedin?
Mark
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Thursday, 05 February 2015 02:35
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Oh ok got it! I though you had sent me something. It is their email address so they will have received the verification code but as I say they indicated the autopost worked today so we will see if it continues to work.
Sarah Kennedy Green
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Thursday, 05 February 2015 02:50
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Hi Sarah,

Oh. I am glad to hear it is working as it should be. I will marked this thread as resolved and if you do have this issue in the future, please do contact us back by creating another ticket.

Thanks and have a wonderful day ahead.
Yasser Ibrahim
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Thursday, 05 February 2015 10:08
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Ok seems we are still experiencing issues with the posts not getting to Linked In - can you please assist?
Sarah Kennedy Green
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Tuesday, 24 February 2015 00:26
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Hello Sarah Kennedy Green,

Since Linkedin already updated their API recently, can you provide us with your following details?
#1. Linkedin account verification code
#2. Joomla backend access
#3. FTP access
Arlex Wong
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Tuesday, 24 February 2015 00:52
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Did you send a LI verification request?
Sarah Kennedy Green
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Tuesday, 24 February 2015 01:32
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Attached is the LI verification pin
Sarah Kennedy Green
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Tuesday, 24 February 2015 01:48
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Hello Sarah Kennedy Green

I already apply the fix in your site. Can you give a try publish a blog post and see the post is it autopost in your linkedin account. If the post still cannot show in your linkedin account, please provide us again a new linkedin verification code because the old linkedin verification code already expired.
Izzan Akmal
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Tuesday, 24 February 2015 11:30
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What fix did you apply? I am curious to know what the issue was/is?
Sarah Kennedy Green
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Tuesday, 24 February 2015 21:45
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Ok, so whatever you did it is not posting correctly. When we click on the "companies" in LinkedIn it appears as a Telnet update (see company_page.png page attached) but if you click on the actual Telnet Networks page it doesn't appear (see telnet_page.png attached). I've also attached the new validation pin
Sarah Kennedy Green
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Wednesday, 25 February 2015 00:19
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Hello Sarah,

I'm really sorry that delayed of this reply,
May i know you mentioned that "Telnet Networks page" is your Linkedin business page right?

If yes, is it possible provide us with some screenshot regarding your Linkedin apps configuration setting? Because the linkedin code you provided is not always send to us immediately, so the code always get expired.
Arlex Wong
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Wednesday, 25 February 2015 08:39
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Yes, you have the correct page. Today all of the missing posts appeared on the company page so it appears there may be a lag when the posts are added. I am going to close this ticket for now and we will see if it happens again, we will wait for 1 day to see if they eventually appear.

Thanks!
Sarah Kennedy Green
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Wednesday, 25 February 2015 23:50
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hello Sarah Kennedy,

Since I have online now. can you provide us with your Linkedin account verify code so that if tomorrow or future having this happen again, so we can directly check on your Linkedin apps.
Arlex Wong
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Thursday, 26 February 2015 00:04
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Did you send another validation request?
Sarah Kennedy Green
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Thursday, 26 February 2015 00:09
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Hello Sarah,

Yes, I have request again.
Arlex Wong
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Thursday, 26 February 2015 00:21
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Here is the latest pin. Please advise if this works for you.
Sarah Kennedy Green
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Thursday, 26 February 2015 01:14
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hello Sarah,

Thanks for getting back to us,

Now hitting this : 


Sorry, we couldn't finish signing you in because too much time went by. Sign in again


I think is okay, if 1 day you notice that Linkedin autopost is not working again just refer back to us.
Arlex Wong
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Thursday, 26 February 2015 01:19
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Here's another pin
Sarah Kennedy Green
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Thursday, 26 February 2015 02:17
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Hi Sarah,

I am sorry for the late reply.
The provided verification code is already expired. May I know is your issue is still persist? If it already resolved, may I have your permission to close this ticket? If this issue is coming back in the future, you can always create a ticket and send it to us. We will happily assist you on the issue.

Thanks and have a wonderful day ahead.
Yasser Ibrahim
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Thursday, 26 February 2015 11:29
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