By Kane on Tuesday, 19 May 2015
Posted in General Issues
Replies 5
Likes 0
Views 622
Votes 0
I am having an issue where images posted in EasyDiscuss are being give the "blue question mark box in the email notifications. I have included images of both the email and the original post in attachments.


P.S. on your new "Before you proceed" page, there is a grammar error
"Please post in English, preferably with proper English. Should English is not your main language (it's not ours either!), we'd suggest for you to use Google Translator."


Should be

Please post in English, preferably with proper English. Should English NOT BE your main language (it's not ours either!), we'd suggest for you to use Google Translator.

or

Please post in English, preferably with proper English. IF English is not your main language (it's not ours either!), we'd suggest for you to use Google Translator.
Hello Kane,


Is it only happen in Like notification email? Can you try to replace the attached file in: ../components/com_easydiscuss/views/likes/view.ajax.php and see how it goes? If this doesn't help, you can provide us your FTP access so we can debug from there.
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Tuesday, 19 May 2015 12:01
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Thanks for the reply Nik. I went ahead and replaced the file but now there isn't an image, nor the blue question mark square.

btw I updated with ftp credentials. Site credentials were in original post.
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Wednesday, 20 May 2015 09:19
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Hello Kane,

I've tried to access your FTP but failed: Login authentication failed . Please advise.
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Wednesday, 20 May 2015 13:13
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I may have typed the password in incorrectly... I have retyped it so give it another go
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Thursday, 21 May 2015 02:48
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Hello Kane,

I am sorry for the delayed response.

It seems like the issue is coming from the JCE editor that you are using. We are still investigating on this issue and will get back to you as soon we find the solution for this. Thank you for your kind understanding.
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Friday, 22 May 2015 10:28
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