By Simon Logan on Friday, 23 September 2016
Posted in General
Replies 19
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User reported an issue whereby when she tried to edit a post she revised the text then save it however the error message "Please enter some contents for your blog post." kept coming up in a red bar at the top of the Composer despite there being text in the text box.

I tested and verified this myself, also noticed that if I removed the text box and added a new heading block instead it saved fine, however as soon as I dropped a text block back in then entered my text it came up with the error again. Looks like a bug to me?
It seems like you are requesting support for http://xxxxmaya.co.uk but your licensed domain is http://xxxas.co.uk . Please understand that Pro versions only entitles you to support for 1 domain only.

Should you require support for additional domains, please consider upgrading your license to purchase an additional subscription for this site

Thanks for understanding
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Friday, 23 September 2016 17:25
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You're absolutely right, sorry I thought we have the dev one but that must have expired. Is it possible to upgrade or should I just take out a new sub?
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Friday, 23 September 2016 17:41
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Hi Simon Logan,

If you want to have another support domain you can subscribe a new Pro license or Developer license( can support up to 5 domain per license)
Please refer this link for more details : http://stackideas.com/easyblog/plans

If you need further assistance, feel free to ask
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Friday, 23 September 2016 18:13
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All sorted now!
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Friday, 23 September 2016 19:34
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The license I mean - not the bug
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Friday, 23 September 2016 19:34
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Thanks for getting back to us, I've tried to login in your Joomla backend but it seems like you provided that login credential is not working, please advise.

Also can you provide us with your FTP access as well?

By the way, you can update FTP details at http://stackideas.com/dashboard/site .
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Friday, 23 September 2016 19:46
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Is there a way for me to provide both those details securely to you? I don't see any private code BB buttons
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Friday, 23 September 2016 20:18
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Have added them to my profile now so hopefully you can get the access you require?
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Friday, 23 September 2016 22:23
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Oh and FYI the post that was having the issues was "The Danish Girl" one
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Friday, 23 September 2016 22:24
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Hey Simon,

I am really sorry for the delay of this reply as it is a weekend for us here.

Is there a way for me to provide both those details securely to you? I don't see any private code BB buttons

When you provide us your site details on your profile page, only our moderators can see these site details.

Hm, but it seems like I was unable to replicate this issue, you can check my video here : http://screencast.com/t/ZiUw0l5Jr

Perhaps I replicate this issue wrongly, it would be best if you can download this jing software so you can use to record a video and show us how to replicate this issue.

May i know is it only 1 post having this issue or some of the step can replicate this.
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Saturday, 24 September 2016 08:48
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Hi there

Tried it again and it's very strange as when I copy and paste in the entire contents of the post Gina wanted I get the error message as noted, however when I pasted it in bit by bit it worked okay. I removed it all, then re-added the whole thing and again the error message. Here's a screencast:

http://screencast.com/t/34UeifhnEcx

(Apologies i've clipped the top of the screen right where the error message is but you can still see the red box where the message appears and the message is always the one noted previously. You can see when I paste in the entire blog post it doesn't work however when I do it bit by bit it's fine. The full body of the post is here for you to try:


Transgender identity in the twenty-first century is a fragmented thing. Is your gender identity something you're born with, or something you acquire? Is it a bit of both? It's interesting to look at literature from different periods to see whether the depiction is more 'essentialist' or its theoretical opposite, 'social construction,' and why this is so.
Ebershoff's The Danish Girl is a good place to start with this discussion, and to see an essentialist portrayal at its most visible. Although a work of fiction published in 2000, it is based on a mixture of primary and secondary sources dating back to the 1920s and 1930s, concerning one of the first famous male-to-female 'transsexual' cases, Lily Elbe, and her exposure to one of the first gender-reassignment operations.
Biological innateness is at the core of Lily's situation. As she begins to present as female, her body appears to change: her wife notices how Lily's hips have become more pronounced, her scent and voice become more feminine, her calves soften, and her breasts start to develop. All these things happen without the aid of hormones or therapy. Medically, this is the stuff of fantasy. The relationship with wife Greta, meanwhile, fits into a narrative familiar to transvestite pornography: the process of Einar becoming Lily begins because Greta wills it. It is Greta who requests Einar to model as a woman, and who arranges for Einar to go to a public function as Lily. Indeed, it is Greta who comes up with the name of Lily. As a further aspect of the fantasy, we are constantly told of Lily's attractiveness to men, and her effortless ability to pass as a woman, from the get-go. Such duck-to-water transitioning also underlines how this is a story of surfaces; we get many more descriptions of Lily's clothes and physical sensation of touching women's clothing, than we do of any introspection from Lily. As soon as she is Lily, she is simply a woman.
Einar, then, transforms into Lily, due partly to the persistence of his wife, and partly to the biological determinism s/he is helpless to resist. It is as if her body is expunging itself of the male identity that was imposed upon it from childhood. It is a motif recognizable in the Gothic horror of cinema, eg with the scientist whose DNA is turning him into something against his own will (eg The Fly), or more directly, of the man turned into a woman as a form of punishment (The Skin I Live In; ReAssignment). Unlike those films, however, Einar is not wholly resistant, and desires the transformation for the good of his survival.
Such a fantasy is easy enough to understand. Little was known of transsexuality in the early twentieth century, and the story may be seen as Lily Elbe's personal attempt at making sense of her gender dysphoria. Even today, in 2016, we see feminist arguments claiming that female identity is innate and womanhood a closed club, with male-to-female transsexuals unwelcome. The fantasy of under-the-surface hermaphroditism is one person's attempt at a response, in pleading for acceptance, understanding, and legitimacy as a woman, with the most fantastical demonstration of biological determinism possible.
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Monday, 26 September 2016 21:52
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Update: Been playing more and i believe the issue is to do with the apostrophes in that first paragraph.

I converted the blog content to plain text, then tried again but same result, so I then removed the apostrophes from the first para and made those words italic instead and it posted fine.

So looks like the Composer falls over when there are ' in there.
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Monday, 26 September 2016 21:55
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Hey Simon,

Thank for the final info, can you request with your webhosting provider to help you complete disable this `magic-quotes` from your PHP server (Frontend + Backend)?

Because I suspect that is because of this causing the issue.
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Tuesday, 27 September 2016 13:25
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Hi Arlex

Looks like it already is? http://screencast.com/t/F9ME3oE4hWMH

We use Siteground, by the way.
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Tuesday, 27 September 2016 20:17
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Hey Simon,

I am sorry for the delay of this reply,

Yes, that is correct, but I also noticed that magic quote is enabled, you can check my attached screenshot below.

Perhaps you can consult with Siteground regarding this because I would like to make sure this magic quote is completely disable from your php server so I can see is it because of this prevent single quote ' send to your server.
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Wednesday, 28 September 2016 09:56
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Hi there, thanks for your response, here's what Siteground say:

http://screencast.com/t/rU1qcFhAhDuk

FYI it was currently set to PHP5.3 so i switched to 5.6 but had the same result.
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Wednesday, 28 September 2016 21:44
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Thanks Simon getting back to us, now I can see your hosting provider already help you disable all the magic quote php from your server, because I have no longer see the magic quote at php info now.

That was really strange, it seems like that was not related that magic quote issue. After investigated long hour ago, I found out only this quote got issue, check my attached screenshot below.

If I copy the content as what you provided us at above reply, then paste in the test block into composer, then remove that quote what I show you on my screenshot, then type back the quote, it should able to save, you can check my video here : http://screencast.com/t/p0C71k23V

By the way, may i know how your user get this content?
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Thursday, 29 September 2016 15:45
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Thanks for looking at this further Arlex - very strange I agree!

The content was supplied to me in an email but I'm assuming she either typed it in or copied and pasted from Word (will check with her to confirm). At first I tried copying and pasting directly from the email but when that didn't work I tried pasting into Notepad first to simplifying the formatting/encoding in case that was the issue however it didn't seem to have affected things.

At least merely retyping the quote mark fixes the issue so we now how to deal with it, however I'll check with Gina about how the content was created in the first place to be sure.
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Thursday, 29 September 2016 17:00
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Hi there,

Keep us updated then
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Thursday, 29 September 2016 18:31
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