By Dianne Nichols on Sunday, 26 June 2016
Posted in General Issues
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I have updated to the newest version of Komento but now it seems that guest comments will not post. I have made sure to set guest users to "Share comments" in the ACL: EasyBlog but it's still not working. What am I missing?

Thank you in advance.
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Try double check this following option is it enable?

1. Backend > Easyblog > settings > comment > integration > Komento - YES (If more than 1 comment system enable you have to enable `Enable multiple comment systems`)

2. Backed > Easyblog > ACL > public/guest user group / comment tab > post comment YES

If the issue still persists, can you provide us with your Joomla backend and FTP access so we can better have a check?
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Sunday, 26 June 2016 12:19
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It's still not working. How can I send my FTP access info securely?
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Sunday, 26 June 2016 13:19
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By the way, in the future you can just include your Joomla backend and FTP access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies
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Sunday, 26 June 2016 14:28
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I've updated the ftp information now, if you could take a look at what I might be missing in regards to guest comments not working. Thank you.
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Sunday, 26 June 2016 15:07
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I already updated some fix in your site, it should work fine now.

Reference link : http://stackideas.com/forums/komento-2-0-9-update-issues#reply-275297
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Sunday, 26 June 2016 15:36
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