Hi Justin Throngard,

I am sorry for the delay of this reply. Seems like I cannot access your back end, Can you please advise?
I've tried to replicate this issue locally, and seems I cannot reproduce this issue.

You need to add index.php to /administrator for some reason on this site. I haven't diagnosed that. So /administrator/index.php will make the backend work.

Hey justin,

I can access your backend now with administrator/index.php , but it seems like you provided that login credentials is not working Please advise.

Warning



Username and password do not match or you do not have an account yet.

Try it again please.

Hi Justin Throngard,

We still cannot access your back-end as well your FTP. Can you please advise?

Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

Can you try the details at: http://stackideas.com/dashboard/site

Hey Justin,

It's still not working Just tried it and it's returning the same errors that my co-workers posted earlier

Ok, I deleted the joomla account and recreated one with the new details on the dashboard. Can you try Joomla again?

Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like one of the category module causing this issue, when I disable that module, it work fine now, you can refer on my attached screenshot below.

Note : that module unable to open for some reason.