Hello Suman,

Did you enable the option as shown in the screen shot here, http://screen.stackideas.com/2014-10-21_2251.png ? If these options are already enabled, check your "Mail Activities" at the back end of EasySocial and see if those emails are generated?

Hi Mark,

Thanks for coming back to me.

Yes, I did set the 'Report' configurations as in the screencast. It's still not sending me an email when a user reports.

I am getting other emails though, for example when a new user signs up or when a user creates a group, so I the emailing system seems to be working fine.

I have also noticed that users aren't emailed notifications either, for example if they get a message from another user, it shows in the toolbar, but they aren't emailed this. In settings it is set for them to be emailed these notifications however. Could these 2 issues be related. Please find login details for my site attached.

Hello Suman,

Can you please provide us with the FTP access please

Hi Mark,

Please find FTP login details attached.

hello Suman,

Sorry for late reply to this,
What i noticed that system already generated the email notification but all email is under pending status, may i know did you setup the cronjob in your site yet? If no, can you try configure the cronjob in your site and see how it goes?
Documentation :
http://docs.stackideas.com/administrators/cronjobs/cronjobs
http://docs.stackideas.com/administrators/cronjobs/cpanel_cronjobs
If you need further assistance, can you provide us with your Cpanel access so we can help you check on this? Please advise.

Hi Arlex,

I haven't set up the cronjob yet, so it is probably that.

I will set it up and update you guys.

Thanks for your help.

Hello Suman Ganesh,

Okay, keep us updated then.
If you need further assistance, can you provide us with your Cpanel access so we can help you check on this? Please advise.

Hi Arlex,

I tried setting up the cronjob, but its giving me a bunch of errors saying: "No such file or directory". I suspect I am entering the wrong command line in the CPanel crojob settings. I'm also not sure about the 'secure cronjob key'. I would really appreciate your assistance with setting this one up. I am adding my cpanel login details.

Thanks so much Arlex. I see all the emails coming through now.

Really appreciate your help with this.

Thanks for updating Suman, glad that your issues are resolved now