By Eddie593 on Wednesday, 17 September 2014
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Dear Support,

Every time we use our site with easy social, after a while the mouse scrolling function stops working.

We are using Mac, Firefox 30.0

Is there any thing we can do about that?

Thanks
What do you mean the mouse scrolling function stops working? There's no way to prevent your mouse scrolling from failing
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Wednesday, 17 September 2014 01:11
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What they probably mean is the scroll load more feature stopped working.
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Wednesday, 17 September 2014 01:34
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Hahaha im sorry, i will be a bit more clear.

The browser wont let the mouse scroll function work any more after using EasySocial.

So when i change application the scroll works (magic mouse) But in the browser it stopped working.

This only happens when EasySocial is open. And only in Firefox.
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Wednesday, 17 September 2014 01:47
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Hello,

Hm, we don't actually have a magic mouse with us but are you able to reproduce this with a normal mouse or perhaps the trackpad with your Mac? Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Wednesday, 17 September 2014 11:42
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Hi Mark,

thanks for the help. I think the mouse issue is temporary. If it keeps happening i will let you know.

Edwin
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Wednesday, 17 September 2014 22:24
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Hello Edwin,

Thanks for getting back to us on this. Sure, do keep us updated if the issue happens regularly (I will have to buy the magic mouse, it's expensive )
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Saturday, 20 September 2014 02:32
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