Hello Stephen,

I have tried to access in your Joomla backend, it seems like your provided that login credential is not working.
And could you can try go to your backend > User > User manager > Option > Re-save the setting and see how it goes ?
If this method still couldn't help much you here, could you can provide the username which user facing this login issues so we can try to investigate this issues? Please advise.

Thanks Arlex,

I tried option #1 and it didn't work. I've reset the password so you should be able to login now. Here's the info again: I'll be out for a couple of hours and will return to the project then. Thanks for your work.

Steve

Hello Stephen,

I'm sorry that i misunderstanding of your previous reply,
Could you mind provide us your phpmyadmin access so we can check on this issues and which username missing from your database? Please advise.

Thanks again - See notes below.

Can you delete the image after you've seen it? Thanks.

Looks great Arlex. Thank you for deleting the images above. Finally, thanks again for the great support.

Hello Stephen,

You're welcome, glad to heard your issues resolved.