By Altitudes on Tuesday, 24 May 2016
Posted in Technical Issues
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Hello

On my site, when I create a user in backend (e.g. with profile "Adhérent"), if I leave the option "Also approve this user" unchecked, the following field values are lost after saving the user:
- Recevoir la Newsletter (if checked) on tab Basic Information
- Date d'adhésion on tab A propos de moi
- Biography on tab Blog et forum

If during user creation I check the "Also approve this user" option, it's even worse: all of the field values are lost.

It looks like creating users in backend needs a debugging session

.Fixed in ES 1.4.12
Thanks for reported, i will log this issue in our tracker, we will see if we can fix this in next release version.
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Tuesday, 24 May 2016 22:33
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- Recevoir la Newsletter (if checked) on tab Basic Information
This will fix in next release version.

- Date d'adhésion on tab A propos de moi
I tested in my locally, it seems work fine. But I can replicate this in your dev site, then I try troubleshoot on your site, it seems work fine, can you give it a try again?

- Biography on tab Blog et forum
I already updated the fix in the biography blog app from our apps store download page.
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Wednesday, 25 May 2016 17:43
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Thank you. I did some tests after updating the EasyBlog Biography app to 1.0.2 and here are the issues remaining:

- Your fix for the Biography field does not seem to work, the value is lost after saving user.

- As I wrote in my first message: if during user creation I check the "Also approve this user" option, all of the field values are lost (and some other strange things like: last name is moved and appended to first name...).
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Thursday, 26 May 2016 05:14
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I am sorry for the delay of this reply, it seems like I missed up check for this option "Also approve this user" during the create new user section, I will keep you update regarding this.
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Saturday, 28 May 2016 10:28
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Hello

1/ I have tested all this on ES 1.4.11 and I still have the following issues:

On my site, when I create a user in backend (e.g. with profile "Adhérent"), the following field values are lost after saving the user:
- Recevoir la Newsletter (if checked) on tab Basic Information
- Date d'adhésion on tab A propos de moi
- Biography on tab Blog et forum (using latest v1.0.2 of the app)

2/ In addition to that, there is a regression (this issue was fixed in ES 1.4.9):

If you check "Also approve this user" on the creation page, account is created Unpublished instead of Published (if you leave this option unchecked, account is created Pending which is OK).
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Monday, 27 June 2016 02:24
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I am sorry missed up this post in earlier, I've checked in my locally seems work fine.

I will directly troubleshoot on your dev site and keep you update the progress.
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Tuesday, 05 July 2016 18:39
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Thank you , tell me if you have more questions on how to reproduce the issues.
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Tuesday, 05 July 2016 21:25
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1. Please test the auto approve feature. I applied a different take on fixing this issue once and for all.

2. The custom fields are not saving because these fields weren't configured to appear during registration, hence when you save the user, it's not being triggered. I have applied a fix by ensuring that all fields would be triggered (considering the admin is editing the user)
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Thursday, 07 July 2016 03:19
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Thank you Mark, I just tested and everything is working perfectly well
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Wednesday, 13 July 2016 02:14
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Wednesday, 13 July 2016 10:11
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