Misc issues since I updated to ES 1.3.20
By Altitudes on Thursday, 05 March 2015
Posted in Technical Issues
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Hello,

Since my update from ES 1.3.19 to 1.3.20, I'm having several issues. I updated again carefully to check that everything went fine during install, but issues are still there.

In the backend, I'm getting a blanck page when:
- I click on a user in the user list to edit it
- After editing a group, when I click the Save button

My Browse Users menu had also disappeared from Dropdown Menu (frontend), but I managed to get it back by editing the Theme in backend and saving it (without any change).

In the frontend, I'm unable to post a status in a group (see attached snapshot).

Thank you
Hello Altitudes,

Hm, I need to re-look into this again. I was under the assumption that the new input library would actually work on Joomla 2.5 as well. Will run some more tests and check on this.
Mark
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Thursday, 19 March 2015 02:47
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Hi,

I am sorry for the late reply.
I have helped you fix this issue on your site. About the edit profile, it just a compatibility issue and this fix will be included in the next releases.

Regarding this issue,
in the frontend, I'm unable to post a status in a group (see attached snapshot)
.
I have put a fix on your site. Can you try this again is this again and see if this issue is fixed.

Please advise and hope this works.
Yasser Ibrahim
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Thursday, 05 March 2015 20:03
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Thank you.

The issue on user modification in backend is fixed, but other issues (group modification and post in group) are not...
Altitudes
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Thursday, 05 March 2015 20:36
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Hi,

I have helped you fix this issue. It seems like it is a compatibility issue between Joomla 2.5.x and Joomla 3.x . Can you verify this issue is fixed on your site?

Please advise.
Yasser Ibrahim
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Friday, 06 March 2015 01:23
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I tested again:

- Post status in a group with a user member of the group: OK
- Post status in a group with a admin (not member of the group): not working too well... you need to reload the page after posting
- Edit group in backend: KO, still not working (blank page after save)
Altitudes
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Friday, 06 March 2015 02:01
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Hi,

I am really sorry for the delayed reply. Regarding your inquiry,
Edit group in backend: KO, still not working (blank page after save)

I have apply some fix on your site. It is just a compatibility issue. Can you verify this issue is fixed?

Post status in a group with a admin (not member of the group): not working too well... you need to reload the page after posting

After a some time debugging, I believe it is a bug from our end. I am really sorry. We'll addressed this bug in the next releases.

I am really sorry for the inconvenience caused.
Yasser Ibrahim
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Friday, 06 March 2015 18:25
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Thank you.

Editing group from backend is now OK.
Altitudes
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Friday, 06 March 2015 18:35
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Hi,

Thank for getting back to us. I am glad to hear your issue is now resolved.

As for the stream issue, we'll addressed this bug in the next releases.

Thanks.
Yasser Ibrahim
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Friday, 06 March 2015 18:51
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Hi,

Regarding this issue,
Post status in a group with a admin (not member of the group): not working too well... you need to reload the page after posting

Here I have attached to you 4 files to fix this issue. Please download this and put this files in your site here:
.../administrator/components/com_easysocial/includes/stream/stream.php
.../components/com_easysocial/controllers/story.php
.../components/com_easysocial/views/story/view.ajax.php
.../components/com_easysocial/views/stream/view.html.php

Please do update us back on this.
Yasser Ibrahim
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Friday, 06 March 2015 19:26
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Hello,

Now I get an error for both a group member and an administrator of the site (not member of the group)
See attached snapshots.
Altitudes
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Sunday, 08 March 2015 20:10
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Hi,

I am sorry for the delayed reply.
I have apply some fix on your site. It just a compatibility issue.

By the way, if anyone who has this issue, please go to this file: .../components/com_easysocial/controllers/story.php at line: 125, update the existing code with this code: 


// Get posted data.

//$post = $this->input->post->getArray();

$post = JRequest::get('POST');


Can you verify this issue is fixed?
Yasser Ibrahim
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Monday, 09 March 2015 12:11
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OK, this is working fine

Thank you
Altitudes
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Monday, 09 March 2015 19:50
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Hi,

You're much welcome. If you have anymore question, please do ask us here.

Have a nice day.
Yasser Ibrahim
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Monday, 09 March 2015 23:24
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Hello,

All of these issues are back with ES 1.3.21...

Altitudes
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Wednesday, 18 March 2015 21:24
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Hi,

Yes, you have to apply my colleague fix in your site again http://stackideas.com/forums/misc-issues-since-i-updated-to-es-1-3-20#reply-191125
In my opinion, you have to consider to upgrade your Joomla version to 3.x since Joomla do not provide any support in Joomla 2.5.
Arlex Wong
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Thursday, 19 March 2015 00:18
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Upgrading to Joomla 3.x is in my roadmap

I'm sorry to say that ES is supposed to support Joomla 2.5 (as per http://docs.easysocial.io/administrators/welcome/getting_started or Joomla Extension Directory).
And supporting Joomla 2.5 means: you install it and it works. So I can't accept your answer. Those fixes should be included in your code, released to all your customers and work with all the Joomla versions you support.
Altitudes
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Thursday, 19 March 2015 00:43
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Hi,

Yes, we are sorry that inconvenience caused this who using Joomla 2.5 user.

The reason why suddenly is not working is because Joomla 3.4 already changed their code library.

Example :


// Joomla 3.4 only support this now (new library)

$post = $this->input->post->getArray();



// but Joomla 2.5 only can support this (old library)

$post = JRequest::get('POST');


We will see if we can do something about this.
Arlex Wong
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Thursday, 19 March 2015 00:55
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I can understand that maintaining the compatibility with Joomla 2.5 means some additional work. But if you decide not to maintain it, you should tell your customers from which ES version (giving an approximate date!), so that they can plan their upgrade to Joomla 3.x if they are on Joomla 2.5 (and I guess that a lot of your customers are...).
That's what JomSocial is doing for example, as they announced that from JomSocial 4.2 all the legacy code would be removed.
Altitudes
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Thursday, 19 March 2015 01:20
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Hey Altitudes,

This issue has been resolved on the latest build. If you are still experiencing issues with this, please let me know.
Mark
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Saturday, 21 March 2015 19:28
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Thank you. It seems to be fine so far.
Altitudes
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Saturday, 21 March 2015 20:30
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Thanks for updating
Mark
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Sunday, 22 March 2015 04:37
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