Making a private discussion between user and admin
By Chris Good on Tuesday, 14 June 2016
Posted in Tutorials (Not Supported)
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Hi,

I can see it in the EasyDiscuss selling page which outlines the features, but I can't seem to find it. Easy Discuss: Allows you to create forums, advanced support and a ticketing system.

I have set up the forum, but what's the process for setting up more of a 'ticketing system'? I guess the important part is a menu item to an admin user....and then to optionally set that to private?

Feel like I've gone through everything, but am at a loss.

Thanks

Chris
Hi Chris Good,

I am sorry for the delay of this reply. You can make a private discussion where it will only be visible by creator and the moderator of the category by:
1. Click EasyDiscuss>Settings>General>Composing>General>Enable Private Postings
Muhammad Fadhli
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Wednesday, 15 June 2016 10:45
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Thank you very much.

I did go through all the (very excellent) documentation and checked existing forum posts, but this escaped me.

Thank you for your time

Kindest,

Chris
Chris Good
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Wednesday, 15 June 2016 17:11
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You are most welcome Chris, glad that your issues are resolved now
Mark
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Wednesday, 15 June 2016 22:44
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