Hello Marco,

Can you turn on Error reporting to maximum and see what is the error displayed. Can you also provide us with backend access and ftp access as well so that we can debug and apply fixes needed by your site to overcome this issue.

Please be advise.
Thanks.

I have it on, still, no error just a white page..

Login info in the message..

Thanks Mark, also it's non related I think but I was trying to install the 1.3 beta but it does nothing after it uploads the component file..

Hello Marco,

I am really sorry for the delay of this reply as it is a weekend for us here. It's most likely that your upload_max_filesize and post_max_size needs to be increased. Try requesting your hosting provider to increase it to 20mb instead.

The beta package is the "full package" which is much larger unlike the launcher package which is only a couple of hundred kilobytes.

Thanks for the reply Mark

I have no limit, I have my own server and my php upload limit it's currently set @ 500mb.

Hello Marco,

There's actually another settings which is the post_max_size . It needs to be about 20MB

Thanks Mark, thought it was higher in settings, I changed both to 200mb

Does the installation work after restarting apache?

Not gonna try it now, you are accessing it to check the gallery issue from the other post, so gonna wait till you done so I can back it up. I'll test it later,

I'll post here afterwards.

Oh, sure, once you test this out let me know how this goes.