UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline
I have notifications of new blog set up as html style to go to registered users. 90 % of users have received the message but a number of members predominantly ntl /virgin media have not received the notice.

I have received the typical response

mx.tb.ukmail.iss.as9143.net Remote Server returned '<mx.tb.ukmail.iss.as9143.net #5.0.0 smtp; 554 5.2.0 GBHd1s01s196Phl01BHfYP Spam content found>'

It also appears that my admin email has become blocked by the same process and now some account holders can't get a direct email from my own admin email account.

Is there anything I can do to eliminate the problem. All users emails are registered as users with consent
The replies under this section are restricted to logged in users or users with an active subscription with us