Hello Massimo,

That message is probably because one of your email recipients has an invalid email address. Can you provide us your backend and FTP access so we can have a better look on your issue here?

i have my own email. i got email of new registratios but they completely empty.

if you want to access to the backend i write you the details

Hi massimo moncini,

Sorry for late reply to this,

I've tried to access in your Joomla backend but hitting this :

Please advise.

from my side is working. try again now. the ftp site is: 82.211.29.32

Hello Massimo,

We have tried to access your site with the given url but we hitting the timeout issue. Probably because of the great distance between you and us and causing long delay when try to load the page.

By the way the error message that you are facing might be due to the invalid email address of the admin or the user that registered on your site. Easysocial will try to send out email notification to user and admin but due to invalid email address of one of them, the error will appear. Can you double check the email address on your site if its setup correctly?

Please advise.

The problem is not the email. i got an advise of new registration. But when i click on register a new account i got this

Hello Massimo,

Is the URL http://www.birranostrale.com/ the correct URL? I can't seem to access this page.

Yes it is correct. I can open it. I just open right now clicking on your link

Hello Massimo,

Hm, we still are not able to access to your site with the given url. Perhaps you have some sort of security restriction installed on your web server? Without having direct access to your site its hard to tell the root to the problem that you are facing. Please advise

can you see: http://www.fattoriadelpoggio.it?

Hello Massimo,

I am sorry for the delay of this reply as it is a long weekend off for us here in Malaysia due to 2 separate public holidays I can't seem to access the link that you have provided, http://www.fattoriadelpoggio.it . Can you please advise?

have you tried to access to the site by a proxy server?

Hello Massimo,

Hm, I don't have a proxy server

if i go to http://www.ffsurf.net/ and i write http://www.birranostrale.com or fattoriadelpoggio.it

i got this message:

libcurl returned the error: Connection timed out after 8001 milliseconds

do you know why it return this error???

regards

Hello Massimo,

Hm. To be honest we not quite sure why the error occur. Perhaps you can contact with your webhosting provider regarding on this error.

Do update use back if you can resolve this issue.

ok if i uninstall easysocial everything is fine and registration is ok. I will not use it. i don't know how to solve it. I asked to my friends all over the world and everybody is seeing it.

thanks a lot anyway

Hi massimo moncini,

Sorry for late reply to this,

Regarding with your registration issues :

Let's try my instruction below and see how it goes? (If you are using 1.3.25 or 1.3.26, 1.3.27 version)
#1. GO to your backend > Easysocial > theme > select your current theme > Dashboard > Display mini registration - NO
#2. GO to your backend > Easysocial > setting > registration > mode - FULL
(Check my screenshot below)

By the way, I'm still can't able to access in your site, maybe your server already blocked other IP address can't access in your site or your site must be access by proxy server.

This is my current IP address - 175.143.144.71 (if can try put this IP address in your server white list)

Keep us updated then if this will help.