By Fiona Palco on Monday, 21 April 2014
Posted in General Issues
Replies 11
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Hi everyone!!

My first problem: I installed Komento 1.7 yesterday, and when i said "yes" to "Login form" with Joomla, i see the form badly, like this

after thinking and trying to solve this issue i installed another site, and tried to do it again, but now i see it works fine, i need to solve it in my site to make it work like in a test wesite. I tried to reinstall it but it doesnt work.


Second: As i see you made the plus "+" at some buttons, but when i use cyrilic i get the sing on the last letter, not at the end, how can i move it or take it off?



Edit:
I saw the translate file to Russian "ru-RU.com_komento". And i found that you havent translated "COM_KOMENTO_FORM_LOCATION_DETECTING="Detecting..." if i translate it by myself to russian, its not working, keeps showing "Detecting ...". I dont know if you know abot this.

Thank you, Happy Easter.
Hello Fiona,

This is might be because of the css issue. We need to access your site to check this out. Can you upload your site to test server so we can debug it?
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Monday, 21 April 2014 09:42
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Ok, what do you need? FTP acces?
If you solve this, can you tell me where is the problem, or wich file i have to replace in my site?
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Tuesday, 22 April 2014 00:24
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Hello Fiona Palco,

Yes, we need to access in your site, joomla backend and FTP access so we can help you solve the css issues, is it possible temporary upload your local site to live site, so we can help you check this in quickly.

By the way, It looks like your account isn't tied up with any subscriptions on our site. Is there any mistake on our end? Would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this up for you?
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Tuesday, 22 April 2014 00:33
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Hi, Arlex.

I dont know if i did something wrong, but i just downloaded komento for free in your site. To try it out.
I send you the ftp account and site details. Can you see if you can solve the + sign issue?

Add: I cant login here using facebook, chekit please. i see 500 error.
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Wednesday, 23 April 2014 22:32
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Hello Fiona Palco,

You try apply this CSS code in your template css file and see how it goes?


Add: I cant login here using facebook, chekit please. i see 500 error.

Thanks for reporting on this, i will fix this as soon as possible.

Edit:
I saw the translate file to Russian "ru-RU.com_komento". And i found that you havent translated "COM_KOMENTO_FORM_LOCATION_DETECTING="Detecting..." if i translate it by myself to russian, its not working, keeps showing "Detecting ...". I dont know if you know abot this.

I will consult this with our Komento developer and getting back to you as soon as possible.
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Thursday, 24 April 2014 00:04
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Well, the button issue is solved, but the fields :/ ( i added that code to style.css not the rtl.)

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Thursday, 24 April 2014 02:58
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Hello Fiona Palco,

May i know which style.css file you added?

What i suggestion is you should add the CSS code in your template css file (you have to consult with your template provider and see which file should be put the code in the template css file), because when you update to latest version of Komento in the future, the CSS code will be removed.

Also, i have help you fix the language string issues, what i did is cleanup the cache file without index.html from
-> /media/com_komento/config/
-> /media/com_komento/resources/

Then go to your backend and run this URL http://domainname/administrator/index.php?option=com_komento&compile=1

Hope this help.
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Thursday, 24 April 2014 12:19
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I added it into the komentos template css (kuro - components\com_komento\themes\kuro\css) style.css

When i add it into my template css its not working, i mean the fields still as before and i see the + sign.
I dont know if im doing something wrong.

So now i deleted this code from the kuro css (style.css)
#section-kmt .kmt-login-form-list > li + li {
width: 49% !important;
margin-left: 1% !important;
}


And pasted yours, now i see it like this.


I deteled the cache files you said, then i pasted the URL and i saw this ...
{"static":"C:\\wamp\\www\\2\/media\/com_komento\/scripts\/komento-1.7.7.static","optimized":"C:\\wamp\\www\\2\/media\/com_komento\/scripts\/komento-1.7.7.optimized","resources":"C:\\wamp\\www\\2\/media\/com_komento\/resources\/default-1.7.7","minify":false}


Ok, now facebook works fine thnx=)!
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Thursday, 24 April 2014 18:56
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Hello Fiona Palco,

You're welcome, glad to heard your issues resolved.
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Thursday, 24 April 2014 19:02
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Thank you bery much !! )))

Do you know how to put it horizontally?
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Thursday, 24 April 2014 19:35
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Hello Fiona Palco,

You're welcome.
I am really sorry but our system is unable to locate any orders from your account. Our priority support is only available for users with a valid subscription.
=> http://stackideas.com/komento/plans
Hope you understand.
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Thursday, 24 April 2014 20:20
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