Stackideas

Hello,

I am really sorry for the delay of this reply as it is a weekend for us here. I tried to access your site and it seems like the comments are appearing fine there as shown in http://screencast.com/t/q1PAZZ5oXcuN . Am I missing anything here?

Thanks for the reply. It is showing fine in articles but not in zoo component. Try going to the "test" menu (zoo component), it is where the error is showing.

Hello,

I am really sorry for the delay of this reply as it is a weekend for us here. I have applied a quick fix for your Zoo plugin and it should work fine now We've actually fixed this in the upcoming release of Komento.

Thank you!

Hello,

You are most welcome

Support here is great and the product I was needing help on is FREE.

Compare this to yootheme where I paid $200+ for 3 of their products and getting little to none of support.

Hello,

Thanks for your great compliments I don't really have any comment on the comparison part but I do think that Yootheme is pretty great looking at their community support

After trying out Komento (and of course the superb support), I've decided to buy EasyBlog and Easy Discuss.

Hello,

Thank you for your feedback

Hello Mark,

I am having the same exact same issues. Can we publish the plugin mod? or let me know what I have to do?

Hello Robert,

I am really sorry for the delay of this reply as it is a weekend for us here. Sure, download the attached file, extract and upload it into /components/com_komento/komento_plugins/

Holly hell that was fast.... You guys are on top of it over there..

Hello Robert,

Haha, I am real I guess Not a bot.

It works but when I submit I get the notification [object Object] and the button stays animated.

Any ideas?

check it out
http://artooga.com/2.8/index.php/electronics/cameras/item/fujifilm-camera?category_id=20

Hello Robert,

Strange, it seems like there's still some error there. Would it be possible for you to provide me with the back end and FTP access to check on this please?

sure bud

Hello Robert,

Thanks and fixed! Here's the updated file in case you want to publish this on your live site.

These email are wild too


<div style="color:#555;border-bottom:1px solid #ddd;padding-bottom:20px;margin-bottom:20px">
Good day,
<br /><br />
A new comment is posted on: <br />
<br />
<a href="/2.8/index.php/component/zoo/item/fujifilm-camera"; style="font-weight:bold;color:#477fda;text-decoration:none;font-size:16px;line-height:20px"></a>
<br />
<br />
Below is a snippet from the comment that has been posted.</div> <div style="float:left;display:inline-block;width:100%;padding-bottom:20px;">
<img src="/http://artooga.com/2.8/components/com_community/assets/user_thumb.png"; width="50" style="float:left;width:50px;height:auto;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;" />
<div style="margin-left:60px">
<span style="font-weight:bold;color:#477fda;text-decoration:none">Guest</span>
<span style="color:#999">- Posted on Sunday, April 29, 2012</span>
<div style="font-size:12px;margin-top:3px;">
another test here </div>
</div>
<div style="clear:both;border-top:1px solid #ddd;padding:20px 0">
<a href="/2.8/index.php/component/zoo/item/fujifilm-camera#kmt-7"; target="_blank" style="display:inline-block;padding:5px 15px;background:#fc0;border:1px solid #caa200;border-bottom-color:#977900;color:#534200;text-shadow:0 1px 0 #ffe684;font-weight:bold;box-shadow:inset 0 1px 0 #ffe064;-moz-box-shadow:inset 0 1px 0 #ffe064;-webkit-box-shadow:inset 0 1px 0 #ffe064;border-radius:2px;moz-border-radius:2px;-webkit-border-radius:2px;text-decoration:none!important">
View Comment &nbsp; &raquo; </a>
</div>
</div>

it is throwing html.... didnt show in the post .... looks great there haha

Hello Robert,

Ah, yes. The email notifications will be fixed in the next release. We've actually done quite a bit of changes there so I don't really think that it's advisable for me to make any changes on that now as it goes as deep as changing almost everything

Alright bro. Thanks for the great support and component. Any idea when the update will drop?

Hello Robert,

No problem If I recall correctly, there will be a beta somewhere next week or the week after.

While working on zoo, the comment you fixed disappeared along with the rest of the the contents (widgetkit component). Is it because it was placed inside the widgetkit tabs?

Hello RR,

Sorry but I don't quite get you here. Do you mean the comments do not appear on Zoo?

Yes it disappeared. The widgetkit I am using disappeared as well.

Here is the before screenshot:

Komento was placed inside Screen Shots tab (Widgetkit component)

This is what happened after adding a new tab:

Hello,

I have a problem in the blog application of Zoo. I have a repeatable textarea element. In the first element I write the introduction of the article and in the second the main article. In the Teaser layout I set to show only the first div, so that it works like a 'readmore' element. Komento places the comment form right after the first textarea (div), so in the middle of the article. I cannot post a link because it's a live site and I cannot leave the comment form this way. In the meanwhile I switched back to Zoo comments.

Hello Noemi,

Can you please provide me with the back end and FTP access to inspect the issues on your site please?

Hello RR,

Sorry for the delays, I tried to access your site but I don't seem to see any tabs there. Am I missing anything here?

Thats the result after I tried to add a new tab in widgetkit. I deleted the screen shot tab to add a new one (komento was in tab 1 too from what I remember), and then everything disappeared.

Edit: Could you please remove the link to my site unless I'm the only one that can see it. Thanks

I guess I'll just reinstall everything again.

Hello RR,

Ah, I see. Can you please update me if the problem still persists on your end? I actually don't really see the problem when I debug this earlier.

I did a fresh install of everything but komento is not showing up on zoo.

Hello RR,

I am really sorry for the delay of this reply as it is a weekend for us here. Would it be possible for you to provide me with the back end / ftp access to your new site?

site details submitted

edit: zoo is under games

seems to be working on articles but not zoo

Hello RR,

I am really sorry for the delay of this reply as it is a weekend for us here. Strange, it looks like Zoo isn't triggering the 'content' plugins somehow as I've added some "debug" codes in the content plugin but it isn't loaded for your site. Are you aware of any settings or configuration in Zoo that disables this?

no sorry. I dont know why it is doing that when you were able to fix it the first time around.

edit: so, what should I do? homepage is showing "string(11) "com_content"" and discussion is showing "string(15) "com_easydiscuss"

I haven't touched any of the configuration. All I did is install the components.

Did you leave your debug codes there? I kept getting the "string" message so I reinstalled zoo the komento.

Hello,

I am really sorry for the delay of this reply as it is a weekend for us here. Ah, yes sorry. It must be one of the leftover codes which I did not remove earlier. I tried accessing the files that I modified earlier but don't seem to see these debug codes, did you reinstalled Komento?

yes, i reinstalled komento and zoo. could you please try again.

Hello RR,

After going through some hours of code forensics in Zoo's maze (It's good codes by the way, just that it's just linking everywhere :x ) . It seems like the movie "application" doesn't render the block of codes below,

<?php if ($this->checkPosition('content')) : ?>
<div class="pos-content">
	<?php echo $this->renderPosition('content', array('style' => 'block')); ?>
</div>
<?php endif; ?>

Apparently, Zoo only triggers the content plugins on this block but since the "Movie" application doesn't render this, instead it renders "Summary" but it doesn't seem to process the content plugins there though. Is there any way that you contact them to check if there's any way to enable content triggers on the summary?

The reason it worked for you earlier is probably because you were creating as a different application. See the Zoo app here, http://yoursite.com/index.php?option=com_zoo&task=item&item_id=2&Itemid=413#section-komento . It seems to work fine there because the content triggers are executed

Thank you for looking into this.

I think I found how to enable komento. I created a new element (textarea) and named it "comments" and clicked Yes on "Load Plugin" (default for all is No).

I can see komento now under the "Movie" app.

edit: can you please take down the link to my site again. thanks

Hello RR,

Ah, I see. Thanks for the heads up on this

If I upgrade to the latest release and buy the pro version, will I get this issue again?

Hello RR,

The latest version should already resolve these issues If you ever face any problems, just create a new thread here and I'll take a look at it