Komento notifications to author are not sent
Accepted Answer
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Selected answer for this questionHi Emanuel,
You're most welcome! If you have you have the time, help us by dropping down a review/rating @ http://extensions.joomla.org/extensions/contacts-and-feedback/articles-comments/20527. We greatly appreciate it!
23 responses Add a reply
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Hello,
Please ensure that these settings are enabled under Integrations > Notifications tab , http://screencast.com/t/dx42irIxBBWx . You might also need to select the component drop down list from Joomla Articles to K2 Posts
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Hello Mark,
The notifications Recipients are set correctly.
I don't know if it means anything, but the image you sent me to, is different than the tab in my admin panel. I have at the bottom left an option to choose using an email template, while in the image you linked there are options for actions...
See the attached...komento_notifications.jpg
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Hello Mark,
Yes! The authors now get notifications.
Can you explain what you did?
Was it wrong configuration from my side?
Did you change any of the files (which I should know of in case I'll re-install?
Anyway, your support, guys, is amazing. And that before I even paid a cent!
So I believe you deserve a payment - for the support and for the beautiful extension!
Going to check you other extensions and decide what package to invest in.
Thanks!!
Emanuel.
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Hello Emanuel,
Ah, there's actually a bug in our codes (Nothing to do with the configuration
just a very small typo ).
Thank you for your feedback and hope to have you on board with us
By the way, you don't need to re-apply the fix in case you reinstall because we'll be releasing another build later today which includes these fixes
2 votes by Ricky Austin, Emanuel Rosenzweig
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Oh Scratch that. . . apparently cron-jobs are way delayed. I just got a flurry of test emails -
My apologies. It's resolved.
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Hello Emanuel,
It looks like probably one of the files were corrupted as the ajax calls were trying to query the server, it returns this error,
h2>DateTime::__construct() [<a href='datetime.--construct'>datetime.--construct</a>]: Failed to parse time string (לפני שנייה אחת) at position 0 (�): Unexpected character</h2>
Can you please perform an uninstall and try installing the new Komento from http://stackideas.com/downloads.html again
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Hi Mark/Jason
After hours of playing around and sending maybe 30 comments, I found the problem but not the solution 
When the language file contains Hebrew letters, there is a problem with the ajax process.
When the comment is submitted, the submission is fine, but then, when the ajax is trying to set the success message, something goes wrong and I get, instead of 'comment sent' in green, [object Object] in red.
The notification process probably comes after, but because of the Hebrew characters reading, everything stops.
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Hi Emanuel,
Thanks for identifying the issue for us!
Here are the changes I've made:
/component/com_komento/helpers/notification.php
line 154, 166, 174
Change from
$date = KomentoDateHelper::dateWithOffSet( $options['comment']->created );
Change to
$date = KomentoDateHelper::dateWithOffSet( $options['comment']->unformattedDate );
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