jason parse error if user X share a link on stream
By david.bruehlmeier@sozialinfo.ch on Tuesday, 27 January 2015
Posted in Technical Issues
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when user X poste a link in the stream an error message appears - see screenshot. For other users, this error does not appear. What can be the cause?
Regards
Martin
Hi Martin,

I am sorry for the late reply.
I have tried to replicate this issue on your site using the provided login credential but fail to hit this error. I also have created another user and still I can't see this error. Perhaps you can provide us with the user login credentials who hit this issue so that we can further investigate this issue on your site.

I am really sorry for the inconvenience caused and please advise.
Yasser Ibrahim
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Monday, 02 March 2015 16:30
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Hello Martin,

Can you provide us your backend and FTP access so we can have a better look on your issue here?
Nik Faris
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Tuesday, 27 January 2015 10:28
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Hello, Nick
since i updated ES to the newest version, the error do not apears any more.
Best regards,
Martin
david.bruehlmeier@sozialinfo.ch
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Sunday, 15 February 2015 08:00
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Hello Martin,

Glad to hear that.
Nik Faris
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Sunday, 15 February 2015 10:48
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I updated to ES EasySocial v1.3.19. And now the issue appears again. See screenshot.
If i post a new link the note apears...JSON.parse: unexpected character at line 1 column 1 of the JSON data. Can you look into it?
david.bruehlmeier@sozialinfo.ch
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Monday, 02 March 2015 01:58
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Hi Mohd
Thank you for looking in to it. At this time it looks like ES works well, i can publish a link. If the issue will come back again. I will let you know.
Best wishes
Martin
david.bruehlmeier@sozialinfo.ch
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Tuesday, 03 March 2015 03:11
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Hi Martin,

I am glad to hear that. Please let us know if this issue is coming back. Also please do provide us steps to reproduce this so that we can fix this issue once and for all.

Thanks and have a wonderful day ahead.
Yasser Ibrahim
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Tuesday, 03 March 2015 11:19
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