I am having an issue renewing my subscription. Would you kindly email me.
Thanks.
Hey Vineyard,
I tried searching our payment merchant with the e-mail you have provided in the "Optional Information" and it doesn't show any result for latest purchase, only the cancellation for Easysocial Advance on 10th Oct 2015
It could be that you are using a different e-mail to renew it. Could you kindly please provide us your transaction ID at the Site Details "Optional Information" ?
I have contacted you via e-mail. I hope you can see your license renewed now.
Is there anything else you want to ask?
If there is nothing else, I will close this post soon
Thank you for renewing your plans.