By Randall McCallum on Saturday, 25 October 2014
Posted in Technical Issues
Replies 10
Likes 0
Views 1.2K
Votes 0
Every time I try to create a menu and link it to the EasySocial Dashboard in ES 1.3.10 I get the following error message with Page Not found.

0
DISCUSSPOST::BIND(*BOOLEAN*)

It seems to only happen with ES Dashboard and not other items. The alias is set correct. It also happens when I click on the Dashboard icon in ES, so it is narrowed down to Dashboard issues. I have installed ES 1.3.10 again. Maybe I will have to completely remove it and add ES again to the site to fix this. This is my next step.

screencast: http://screencast.com/t/uCEerK7I5sV

Any ideas on how to fix appreciated.

Randall
If I had to guess it might be an issue between ES 1.3.10 and EasyDiscuss. Keep EasySocial in place and make sure that the stacked team has access to the server. Tis better to let them investigate this issue. In some scenarios I try to fix the issue myself when I know it might be something on my end that I did wrong (mod, custom database tweak, extension, ect.).
·
Saturday, 25 October 2014 08:54
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks Josh,

This is a strange issue. Only the DashBoard menu and the DashBoard icon access gives the error message of page not found.
0
DISCUSSPOST::BIND(*BOOLEAN*)

I removed EasySocial and then re-installed ES 1.3.10 again. I am going to try to go back to ES 1.3.9 to see if that fixes it. If not I am going to ask the SI techs for some assistance but this is not critical to fix until next week. It's a weekend.

All other menu items in ES work fine.

Randall
·
Saturday, 25 October 2014 10:42
·
0 Likes
·
0 Votes
·
0 Comments
·
Keep in mind that ES 1.3.9 is where a bunch of things were changed. ES 1.3.10 was a quick release to fix 2 other issues. You can view the ES 1.3.9 change log here: http://stackideas.com/changelog/easysocial?version=1.3.9

So if changing to ES 1.3.9 doesn't fix the issue, going to ES 1.3.8 might (and is much more likely to if it's the new updates creating this issue). I suggest you create a test site, I'm sure you've seen me post mine (test.alpineascent.com). I literally copy the database and the files from the real site and create and "paste it" over to the test sub-domain. I have to of course create a new database and associate the index.php file to the new database. This allows me to not only see issues in advance before upgrading the live site but also allows for easy access for the stacked team to test things without worrying about going backwards. If you need any help with this, you have my contact info. With any major web project that does regular upgrades it is highly advised that you have a test site. Yes it's a little more work considering that you have to upgrade both, but it ensures stability and allows for issues to be identified/solved easier by creating a testing environment. To ensure that Google does not count it as duplicate content I set the robots.txt file to exclude everything in that sub-domain.

Because I make changes to my real site quite often, my old site eventually becomes different from my real site. So every time ES has a major upgrade (ES 1.2 to ES 1.3) I use it as an opportunity to test the betas with my test site and then purge it completely once the next major release is available. This allows for proper staging, accurate testing, and reduces the work load. I do have to re-create my test site every 4-6 months, but it really isn't much work.

I'll end by saying that issues are often (but not always of course) only in specific scenarios which is why a place for the stacked team to test is very important. I found out that the uploader breaks not only on a specific screen resolution width, but the height in combination with a specific template size breaks it. My point is that it took a lot of specific scenarios for the issue to be tracked down.
·
Saturday, 25 October 2014 11:05
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey guys,

I am really sorry for the delay of this reply as it is a weekend for us here. There's actually a bug in EasyDiscuss app. You can fix this by downloading the attached file and uploading it into /media/com_easysocial/apps/user/discuss/
·
Sunday, 26 October 2014 01:15
·
0 Likes
·
0 Votes
·
0 Comments
·
Mark wrote:

Hey guys,

I am really sorry for the delay of this reply as it is a weekend for us here. There's actually a bug in EasyDiscuss app. You can fix this by downloading the attached file and uploading it into /media/com_easysocial/apps/user/discuss/


Thank you very much Mark. That fixed the issue. Strange how it showed up in ES 1.3.10 on the main site and not in the test site. ?????

Randall
·
Sunday, 26 October 2014 05:39
·
0 Likes
·
0 Votes
·
0 Comments
·
Is there activity on the test site? As in was there some posts on the real site in EasyDiscuss but not the test site?
·
Sunday, 26 October 2014 05:44
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Mark that did not fix the issue for me. The menus simply don't render the information. In all the profile edit menus.
·
Sunday, 26 October 2014 09:33
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Sam,

What issues do you have? I think you are having a different issue as Randall posted here.
·
Monday, 27 October 2014 00:40
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Mark when we create the menu item for security and notifications the menus do not render on the page yet they work if we use the toolbar. This has been happening since the last 4 releases prior to that they worked fine. I have posted on this before.
·
Monday, 27 October 2014 11:09
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Sam,

Can you please start a new thread and provide us with the back end and FTP access to the site so that we can check on this?
·
Monday, 27 October 2014 12:32
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post